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Getting Browser Network and Console Logs
To troubleshoot some issues, logs from your browsers' Network and Console tabs will be requested,...
Migrate From Self-Hosted to EMS
Notes Before starting with this guide, please contact EMS support from https://ems.element.io/sup...
Element X status on EMS Cloud
This page outlines the current plan for making sliding sync (required for Element X) available fo...
Migrate From EMS to Self-Hosted
For support on Synapse or matrix-media-repo, ask in the Matrix rooms #synapse:matrix.org and #med...
Troubleshooting
Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a lit...
Using the WhatsApp bridge
Overview This guide describes how to bridge your Element and WhatsApp accounts. This allows you t...
Deutsch: Nutzung der eigenen Domain mit EMS
Matrix ist ein Chat-Protokoll, mit dem Nutzer*innen auf verschiedenen Servern miteinander chatten...
EMS Server With Custom Domain
For this guide, I will be using the domain element.io. I will set up EMS so that the Matrix usern...
Authentication Section
A detailed look at Delegated Authentication options available and setup examples. ...
Authentication Configuration Examples
Authentication configuration examples for LDAP, OpenID on Azure and SAML. ...
Hookshot
Dedicated Hookshot instances are available for EMS customers. To request Hookshot added to your s...
Frequently Asked Questions
Element General Can spaces be deleted? Spaces in Matrix are just rooms with some extra meta...
OpenID Connect
Your homeserver can be configured to authenticate its users with an OpenID Connect provider. Here...
Attachments
Setting up Element Call
Introduction Element Call is Element's next generation of video calling, set to replace Jitsi in ...
Introduction to Element Server Suite
What is Element Server Suite and how does it work? ...
Adding a Trust & Safety Contact
Click Your Account and Manage Servers or click this link https://ems.element.io/user/hosting. Cl...
Backup and Restore
An ESS Administrators focused guide on backing up and restoring Element Server Suite. ...
Calculate monthly active users
Take great care when modifying and running queries in your database. Ensure you understand wha...
Troubleshooting
Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a lit...