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Installer fails on enabling addons

Issue The installer is stating that it's failed and I'm seeing messages like: skipping: [localhos...

After upgrading to 1.0.0, postgres-0 is in CrashLoopBackOff state

Issue I upgraded my environment from 0.6.1 to 1.0.0 and now postgres-0 is in CrashLoopBackOff s...

After an install, I only have the postgres-0 pod!

Issue After installing Element On-Premise, I only have a postgres-0 in the element-onprem names...

Getting a 502 Bad Gateway Error When Accessing Element Web

Issue We are getting a 502 Bad Gateway Error from nginx when accessing Element Web. Environment...

url.js:354 error starting dimension

Issue I'm getting the following error trying to start dimension: Starting matrix-dimension url....

Welcome!

If you're looking for a solution to a potential problem that you are hitting, please search for y...

Change Account Password

Resetting the account password will log out all your sessions. Before doing this, make sure that ...

How to Install a POC Environment

Overview Our Element Enterprise PoC Installer can handle the installation of Element Proof of Con...

How to Install a Production Environment

Our Element Enterprise Production Installer can handle the installation of Element Enterprise int...

Setting up SSO/SAML With the Installer

On Element Enterprise Depending on your provider, copy the sample file in the installer root dir...

Setting up Group Sync with the Installer

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in or...

Setting Up the Integration Manager With the Installer

Known Issues The Dimension Integration Manager ships with a number of integrations that do not wo...

Setting up GitLab, GitHub, and JIRA Integrations With the Installer

In Element Enterprise On-Premise, our GitLab, GitHub, and JIRA integrations are provided by the h...

Migrating From 0.6.1 to 1.0

Introduction With the release of the 1.0 installer, we've made some changes that we think will gr...

Troubleshooting

Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a lit...

Setting up Permalinks With the Installer

Element Extra Configurations Copy sample file from config-sample/element/permalinks.json in the ...

Setting up Jitsi With the Installer

By default, our installer will give you an instance of element-web configured to use the meet.ele...

Public Slack Bridge

Matrix.org provides a public free Slack bridge, which is free to use forever but comes with some ...

Deutsch: Nutzung der eigenen Domain mit EMS

Matrix ist ein Chat-Protokoll, mit dem Nutzer*innen auf verschiedenen Servern miteinander chatten...

Add Additional Users

Click Your Account and Manage Servers or click this link https://ems.element.io/user/hosting. Cl...