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Creating an EMS Account

Element Support EMS Account Management

Your EMS Account is used to manage and use your subscriptions with Element, whether for your ow...

Updated 1 month ago by Kieran Mitchell Lane

Getting Started: Creating a Space

Element Support Matrix Spaces

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Understanding Matrix Spaces

Element Support Matrix Spaces

Matrix Spaces are a way to group multiple rooms together. Rooms can be in multiple spaces at on...

Updated 1 month ago by Kieran Mitchell Lane

Managing a Room: Advanced Room Management

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Managing a Room: Room Settings

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Managing a Room: Room Info

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

WIP Getting Started: Using a Room

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Getting Started: Creating a Room

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Understanding Matrix Rooms

Element Support Matrix Rooms

All communication via Matrix takes place within rooms. Rooms can be made available publicly or ...

Updated 1 month ago by Kieran Mitchell Lane

Sessions

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Frequently Asked Questions

Element Support Quick Start Guide

Account management How do I reset my password? Please note that we cannot reset passwords or r...

Updated 1 month ago by Kieran Mitchell Lane

The Middle Panel

Element Support Quick Start Guide

A. Room header Shows you the room name and a quick summary of the topic. Settings and details ...

Updated 1 month ago by Kieran Mitchell Lane

The Right Panel

Element Support Quick Start Guide

A. Room information Click on the "information icon" or the room name on iOS and android in the...

Updated 1 month ago by Kieran Mitchell Lane

The Left Panel

Element Support Quick Start Guide

Organize your chats into spaces, people, rooms and favorites. A. Your Profile Update settings ...

Updated 1 month ago by Kieran Mitchell Lane

Onboarding

Element Support Quick Start Guide

If you are a new user click Create Account to register. Select where to host your account by ch...

Updated 1 month ago by Kieran Mitchell Lane

Understanding Your Element Accounts

Element Support

There are two different accounts you will have when signing up with Element. The first is your ...

Updated 1 month ago by Kieran Mitchell Lane

Labs

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

WIP Security & Privacy Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Voice & Video Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Sidebar Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane