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Getting Started Using the Client-Server API

Element Support Advanced Administration

The Client-Server API allows a user to perform any action they could via a Matrix client progra...

Updated 3 months ago by Kieran Mitchell Lane

Deleting an EMS Account

Element Support EMS Account Management

Deleting an EMS Account From the Element homepage, click Sign In then Admin Dashboard to be tak...

Updated 3 months ago by Kieran Mitchell Lane

Getting Started Using the Admin API

Element Support Advanced Administration

The Synapse Admin API allows administration of your homeserver, such as managing users, rooms a...

Updated 3 months ago by Kieran Mitchell Lane

Changing an EMS Account Password

Element Support EMS Account Management

Changing your EMS Account Password From the Element homepage, click Sign In then Admin Dashboar...

Updated 3 months ago by Kieran Mitchell Lane

Securing an EMS Account

Element Support EMS Account Management

Two-Factor Authentication From the Element homepage, click Sign In then Admin Dashboard to be t...

Updated 3 months ago by Kieran Mitchell Lane

Creating an EMS Account

Element Support EMS Account Management

Your EMS Account is used to manage and use your subscriptions with Element, whether for your ow...

Updated 3 months ago by Kieran Mitchell Lane

Getting Started: Creating a Space

Element Support Matrix Spaces

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

Understanding Matrix Spaces

Element Support Matrix Spaces

Matrix Spaces are a way to group multiple rooms together. Rooms can be in multiple spaces at on...

Updated 3 months ago by Kieran Mitchell Lane

Managing a Room: Advanced Room Management

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

Managing a Room: Room Settings

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

Managing a Room: Room Info

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

WIP Getting Started: Using a Room

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

Getting Started: Creating a Room

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

Understanding Matrix Rooms

Element Support Matrix Rooms

All communication via Matrix takes place within rooms. Rooms can be made available publicly or ...

Updated 3 months ago by Kieran Mitchell Lane

Sessions

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

Frequently Asked Questions

Element Support Quick Start Guide

Account management How do I reset my password? Please note that we cannot reset passwords or r...

Updated 3 months ago by Kieran Mitchell Lane

The Middle Panel

Element Support Quick Start Guide

A. Room header Shows you the room name and a quick summary of the topic. Settings and details ...

Updated 3 months ago by Kieran Mitchell Lane

The Right Panel

Element Support Quick Start Guide

A. Room information Click on the "information icon" or the room name on iOS and android in the...

Updated 3 months ago by Kieran Mitchell Lane

The Left Panel

Element Support Quick Start Guide

Organize your chats into spaces, people, rooms and favorites. A. Your Profile Update settings ...

Updated 3 months ago by Kieran Mitchell Lane

Onboarding

Element Support Quick Start Guide

If you are a new user click Create Account to register. Select where to host your account by ch...

Updated 3 months ago by Kieran Mitchell Lane