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LDAP Active Directory

This guide assumes you already have a forest/domain configured and that your environment is prope...

Google SAML

Note, other SAML providers may also work with EMS. Contact EMS support to discuss your options. S...

Audit Bot

Audit Bot is for compliance with the law or your organization's guidelines. This service account ...

Admin Bot

Matrix brings lots of possibilities for collaboration through federation of different homeservers...

Setting Up the Integration Manager With the Installer

Dimension is Deprecated Starting with Element Enterprise Installer 2022-09.06, we are now shippin...

Frequently Asked Questions

Element General Can spaces be deleted? Spaces in Matrix are just rooms with some extra meta...

Hookshot fails to display configuration widget

Issue While trying to load the hookshot configuration widget, I get: Error occured during widget...

Change the default homeserver in Element Desktop

This guide applies if your system cannot connect to https://matrix.org and you see this error mes...

Setting Up Jitsi and TURN With the Installer

Configure the Installer to install Jitsi and TURN Prerequisites Firewall You will have to open th...

Setting up Group Sync with the Installer

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in or...

Setting Up the Telegram Bridge

Configuring Telegram bridge On Telegram platform Login to my.telegram.org to get a telegram app ...

Using the Installer in an Air-Gapped Environment

Defining Air-Gapped Environments An air-gapped environment is any environment in which the runnin...

Documentation covering v1 and installers prior to 2022-07.03

element-on-premise-documentation-july28-2022.pdf

Documentation Covering Installers From 2022.07.03 to 2022.09.05

element-on-premise-documentation-0703-0905.pdf

Installer fails looking for join_local_rooms_only

Issue When updating my existing Element On-Premise instance, the installer fails with: 2022-10-...

Integrator fails with Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname"...

Issue After installing integrator and browsing to it by hostname, I get the following error: Un...

Setting up Delegated Authentication With the Installer

On Element Enterprise Depending on your provider, copy the sample file in the installer root dir...

Teams Bridge

Introduction This guide explains how to set up a Teams bridge with your Element host. You will ne...

Installer 2022-08.01 fails to pull element web into the cluster

Issue After running the setup, the element web pod is stuck in ImagePullBackoff Environment E...

How to Upgrade microk8s for Single Node Installations

microk8s in Single Node Installations For Element On-Premise and Element Enterprise On-Premise, w...