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Sidebar Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Keyboard Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Preference Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Notification Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Appearance Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Accessing General Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Changing an EMS Account Password

Element Support EMS Account Management

Changing your EMS Account Password From the Element homepage, click Sign In then Admin Dashboar...

Updated 1 month ago by Kieran Mitchell Lane

Securing an EMS Account

Element Support EMS Account Management

Two-Factor Authentication From the Element homepage, click Sign In then Admin Dashboard to be t...

Updated 1 month ago by Kieran Mitchell Lane

Creating an EMS Account

Element Support EMS Account Management

Your EMS Account is used to manage and use your subscriptions with Element, whether for your ow...

Updated 1 month ago by Kieran Mitchell Lane

Reactivating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Deactivating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Recovering a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Changing a Matrix Account password

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Securing a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Creating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 1 month ago by Kieran Mitchell Lane

Understanding Your Element Accounts

Element Support

There are two different accounts you will have when signing up with Element. The first is your ...

Updated 1 month ago by Kieran Mitchell Lane

Frequently Asked Questions

Element Support Quick Start Guide

Account management How do I reset my password? Please note that we cannot reset passwords or r...

Updated 1 month ago by Kieran Mitchell Lane

The Right Panel

Element Support Quick Start Guide

A. Room information Click on the "information icon" or the room name on iOS and android in the...

Updated 1 month ago by Kieran Mitchell Lane

The Middle Panel

Element Support Quick Start Guide

A. Room header Shows you the room name and a quick summary of the topic. Settings and details ...

Updated 1 month ago by Kieran Mitchell Lane

The Left Panel

Element Support Quick Start Guide

Organize your chats into spaces, people, rooms and favorites. A. Your Profile Update settings ...

Updated 1 month ago by Kieran Mitchell Lane