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Onboarding
If you are a new user click Create Account to register. Select where to host your account by ch...
How do I give a user admin rights when I am using delegated authentication and cannot log into the admin console?
Issue I am trying to log into the admin console, but cannot log in with the provided onprem-admi...
Setting Up Well Known Delegation
Well Known Delegation Configuration From the Installer's Integrations page, click "Install" under...
Troubleshooting
Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a lit...
Setting up Group Sync with the Installer
What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in or...
Setting Up Jitsi and TURN With the Installer
Configure the Installer to install Jitsi and TURN Prerequisites Firewall You will have to open th...
Apply coupon/discount
Coupons can only be applied by new customers before purchasing any products. However, if you are ...
module 'jsonschema._utils' has no attribute 'load_schema'
Issue On-Premise installer fails to install with error: module 'jsonschema._utils' has no attrib...
Setting up Sliding Sync
Introduction to Sliding Sync Sliding Sync is a backend component required by the Element X client...
Setting up Adminbot and Auditbot
Overview Adminbot allows for an Element Administrator to become admin in any existing room or spa...
Documentation Covering Installers from 2023-03.01 to 2023-05.04
element-on-premise-documentation.pdf
Using the Admin Console
N.B. This document relates to versions 2023-07.01 and later. First, let’s get started by logging ...
Setting Up the Teams Bridge
Configuring Teams Bridge Register with Microsoft Azure You will first need to generate an "Applic...
Setting up Delegated Authentication with OpenID on Microsoft AD FS
Install Microsoft AD FS Before starting the installation, make sure: your Windows computer name...
Setting up Delegated Authentication with OpenID on Microsoft Azure
Before setting up the installer, you have to configure Microsoft Azure Active Directory. Set up M...
Setting up Delegated Authentication With the Installer
Delegated Authentication At present, we support delegating the authentication of users to the fol...
Configuring Synapse workers
From the Installer's Synapse page, scroll down to Synapse workers view. Click on Add Workers Yo...
Using the Installer in an Air-Gapped Environment
Defining Air-Gapped Environments An air-gapped environment is any environment in which the runnin...
Setting up Permalinks With the Installer
Element Extra Configurations Please go to the "Element Web" page of the installer, click on "A...
Single Node Installs: Storage and Backup Guidelines
General storage recommentations for single-node instances /mnt (or a common root for all <compo...