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Reset Cross Signing

Element Cloud Documentation Cross Signing

Only do this if you have forgotten or lost your cross signing backup passphrase. Please read thro...

Updated 2 months ago by Twilight Sparkle

Verify new Login

Element Cloud Documentation Cross Signing

When you log in to a new device/session, you must verify the login and connect it to cross signin...

Updated 2 months ago by Twilight Sparkle

Set up Cross Signing

Element Cloud Documentation Cross Signing

On first login to a new account Sign up or log in Click Generate a Security Key or Enter a Se...

Updated 2 months ago by Twilight Sparkle

Export and Import E2E Room Keys

Element Cloud Documentation Cross Signing

Element Web and Desktop Export Go to Element Security & Privacy settings Click Export E2E ro...

Updated 2 months ago by Twilight Sparkle

Check Status

Element Cloud Documentation Cross Signing

Go to Element Security & Privacy settings Expand the Advanced section Look for All keys b...

Updated 2 months ago by Twilight Sparkle

Change Account Password

Element Cloud Documentation Element

Resetting the account password will log out all your sessions. Before doing this, make sure that ...

Updated 2 months ago by Twilight Sparkle

Add Email to Your Account

Element Cloud Documentation Element

Go to Element All settings Enter your email address and click Add When you get this messa...

Updated 2 months ago by Twilight Sparkle

Audit Bot

Element Cloud Documentation Integrations

Audit Bot is for compliance with the law or your organization's guidelines. This service account ...

Updated 2 months ago by Twilight Sparkle

Client Look & Feel

Element Cloud Documentation Element Matrix Services

This feature allows you to customize the home and welcome page on your EMS-provided Element Web c...

Updated 2 months ago by Twilight Sparkle

Add Additional Users

Element Cloud Documentation Element Matrix Services

Click Your Account and Manage Servers or click this link https://ems.element.io/user/hosting. Cl...

Updated 2 months ago by Twilight Sparkle

Reactivating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 months ago by Kieran Mitchell Lane

Configuring a microk8s Single Node Instance to Use a Network Proxy

EMS Knowledge Base

Overview If you are using the microk8s Single Node Installer and your site requires proxy access ...

Updated 2 months ago by Gaƫl Goinvic (Admin)

Setting up Delegated Authentication with SAML on Microsoft Azure

EMS Knowledge Base

Before setting up the installer, you have to configure Microsoft Entra ID. Set up Microsoft Entra...

Updated 3 months ago by Simon Addis

Using the WhatsApp bridge

Element Support Bridges

Overview This guide describes how to bridge your Element and WhatsApp accounts. This allows you t...

Updated 3 months ago by Arthur Sinclair

Using the Telegram Bridge

Element Support Bridges

Overview This guide describes how to bridge your Element and Telegram accounts. This allows you t...

Updated 3 months ago by Arthur Sinclair

Notifications, MDM & Push Gateway

Element On-Premise Documentation Appendices

The stock Android and iOS Apps will use an Element owned Push Gateway to send Notification via th...

Updated 3 months ago by Lutz Lange

Managing a Room: Advanced Room Management

Element Support Matrix Rooms

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 3 months ago by Kieran Mitchell Lane

Getting Started Using the Client-Server API

Element Support Advanced Administration

The Client-Server API allows a user to perform any action they could via a Matrix client progra...

Updated 3 months ago by Kieran Mitchell Lane

Using the Admin Tab

Element Server Suite Admin Guide

Users Section By default the users section will display all active user accounts present on yo...

Updated 3 months ago by Kieran Mitchell Lane

Components of Element Server Suite

Element Server Suite Admin Guide

Welcome to Element Server Suite! Our secure communications platform enables a lot of functionalit...

Updated 3 months ago by Richard Lewis