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Issue We are seeing [karl1@element ~]$ kubectl get pods -n element-onprem NAME READY STATUS RESTARTS AGE server-well-known-8c6bd8447-fts78 1/1 Running 2 39h app-element-we...

Element General Can spaces be deleted? Spaces in Matrix are just rooms with some extra metadata. You can delete them the same way you delete rooms. If you are an EMS admin, see How do I delete a room or a space? How do I enable guest users in a roo...

Click Your Account and Manage Servers or click this link https://ems.element.io/user/hosting. Click the Hosts tab. Change Total Monthly Active User Seats to the number of users you want and click Save at the bottom. Note that you cannot decrease your user c...

Click Your Account and Manage Servers or click this link: https://ems.element.io/user/hosting Click Server Admin Select your host Click Add user Enter the username and click Add Select Make new user server admin if you want this user to be able to u...

This feature allows you to customize the home and welcome page on your EMS-provided Element Web client. Blog posts See also our blog posts on the subject: Build your own custom branded chat platform at the touch of a button! A white label messaging app to ...

For this guide, I will be using the domain element.io. I will set up EMS so that the Matrix usernames becomes @someone:element.io, and the Element client will be at https://chat.element.io/ From the guide at Get Your Own EMS Server, I will be replacing the EMS...

Go to https://ems.element.io/ Click Sign up or Sign in Enter your email address Click the confirmation link in the email Enter your name or company name and a password on https://ems.element.io/user/account. Then click Billing address and payment ...

Resetting an account password will log out all sessions. Before doing this, make sure that all sessions are connected to key backup, all sessions have backed up all their keys. See Check Status, and the correct key backup passphrase is available. Click Yo...

Notes Before starting with this guide, please contact EMS support from https://ems.element.io/support or by emailing ems-support@element.io Except where specified, you should be able to just copy-paste each command in succession. Please do not change any file...

Setting up Create a room Click Room Info, then Add apps, bridges & bots Read and accept the Terms of Service for the Integration Manager Select Jitsi from the list of available widgets Save the URL if you wish, this is also easily available later...

Note, other SAML providers may also work with EMS. Contact EMS support to discuss your options. See also Delegated Authentication for single sign-on (SSO) integration. Setup To enable authentication with Google SAML, the following needs to be done: Go to your...

This guide assumes you already have a forest/domain configured and that your environment is properly secured. This is a basic configuration. You may want to set additional options or permissions in your forest/domain. See also Delegated Authentication for sing...

Your homeserver can be configured to authenticate its users with an OpenID Connect provider. Here we list the most popular providers and how to configure them. Authentik Gitea GitHub GitLab Google Okta See also Delegated Authentication for singl...

The Discord bridge is no longer available for purchase. This documentation is for existing customers of the bridge only. Setup First, you need to register a Discord application for your bridge. Discord applications can be registered and managed in the Discord ...

This guide explains how to use the Signal bridge from the EMS Integration Manager to integrate your Signal chats with your EMS server. It requires your EMS server to have federation on. The following instructions are done with the Element Desktop on the Eleme...

The Slack bridge is no longer available for purchase. This documentation is for existing customers of the bridge only. The EMS Slack bridge is a paid integration for EMS homeservers. In addition to the features provided by the matrix.org bridge, it: Allows yo...

The Teams bridge is no longer available for purchase. This documentation is for existing customers of the bridge only.## Introduction This guide explains how to set up a Teams bridge with your Element host. You will need to be an administrator of your Teams gr...

This guide explains how to use the Telegram bridge from the EMS Integration Manager to integrate your Telegram chats with your EMS server. It requires your EMS server to have federation on. The following instructions are done with the Element Desktop on the E...

This guide explains how to use the WhatsApp bridge from the EMS Integration Manager to integrate your WhatsApp chats with your EMS server. It requires your EMS server to have federation on. The following instructions are done with the Element Desktop on the E...

Matrix.org (and others) host a number of IRC bridges for public networks. A list of these networks can be found on the offical documentation. Please note that matrix.org does not operate all of the networks listed, and is not responsible for content sent over ...