Recently Updated Pages
Setting up Adminbot and Auditbot
Overview Adminbot allows for an Element Administrator to become admin in any existing room or spa...
Documentation Covering Installers from 2023-03.01 to 2023-05.04
element-on-premise-documentation.pdf
Setting Up the Teams Bridge
Configuring Teams Bridge Register with Microsoft Azure You will first need to generate an "Applic...
LDAP Active Directory
This guide assumes you already have a forest/domain configured and that your environment is prope...
Google SAML
Note, other SAML providers may also work with EMS. Contact EMS support to discuss your options. S...
Setting Up Hydrogen
Configuring Hydrogen From the Installer's Integrations page, click "Install" under "Hydrogen". Fo...
Setting Up the SIP Bridge
Configuring SIP bridge Basic config From the Installer's Integrations page, click "Install" under...
Single Node Scope of Coverage Addendum
List of what is supported for this setup exists. Element supports the installation of microk8s ...
I need a new token!
Issue I lost my EMS token and now I can't set up new installations. Environment Element Server...
Using Self-Signed Certificates with mkcert
Overview We do not recommend using self-signed certificates with Element Enterprise On-Premise, h...
How do I run the installer without using the GUI?
Issue I need to be able to automate my install with configuration files and an unattended instal...
Documentation Covering Installer 2023-02.02 CLI Only.
element-on-premise-documentation (2).pdf
Documentation Covering Installers From 2022.10.01 to 2023.02.01
element-on-premise-documentation.pdf
Documentation Covering Installers From 2022.07.03 to 2022.09.05
element-on-premise-documentation-0703-0905.pdf
Documentation covering v1 and installers prior to 2022-07.03
element-on-premise-documentation-july28-2022.pdf
How do I migrate to SSO while keeping my original accounts?
Issue When having previously used Matrix without SSO, after setting up SSO, new matrix accounts ...
I'd like to turn off federation
Issue Need to turn off federation, which is on by default. Environment Element On-Premise Inst...
What Telemetry Data is Collected by Element?
Issue Element collects telemetry data to understand whether or not customers are in compliance w...
Pip cache errors
Issue The installer is failing at the pip stage with such kind of error message: Collecting pycp...
Installer hangs on "microk8s : Wait for microk8s to be ready" task
Issue The installer is hanging at this step: 2022-10-20 18:41:25,994 p=304 u=element-user n=ansi...