EMS Knowledge Base
The knowledge base for all Element Matrix Services provided products.
I can't upload files after updating to 0.6.1
Issue Can no longer upload files after upgrading my PoC environment to 0.6.1. Environment Ubun...
synapse-haproxy container in CrashLoopBackOff state
Issue We are seeing [karl1@element ~]$ kubectl get pods -n element-onprem NAME ...
Can't connect to local registry 127.0.0.1:32000
Issue Getting a connection refused when trying to upload images to the local registtry. "ms...
Installer fails with AnsibleUnsafeText object has no attribute 'addons'
Issue The installer fails with this error message: TASK [microk8s : convert from list to dict] ...
How to Setup Local Host Resolution Without DNS
Overview In an Element Enterprise On-Premise environment, hostnames must resolve to the appropria...
After upgrading to 1.0.0, postgres-0 is in CrashLoopBackOff state
Issue I upgraded my environment from 0.6.1 to 1.0.0 and now postgres-0 is in CrashLoopBackOff s...
After an install, I only have the postgres-0 pod!
Issue After installing Element On-Premise, I only have a postgres-0 in the element-onprem names...
Using Self-Signed Certificates with mkcert
Overview We do not recommend using self-signed certificates with Element Enterprise On-Premise, h...
Getting a 502 Bad Gateway Error When Accessing Element Web
Issue We are getting a 502 Bad Gateway Error from nginx when accessing Element Web. Environment...
Configuring a microk8s Single Node Instance to Use a Network Proxy
Overview If you are using the microk8s Single Node Installer and your site requires proxy access ...
Installer 2022-08.01 fails to pull element web into the cluster
Issue After running the setup, the element web pod is stuck in ImagePullBackoff Environment E...
url.js:354 error starting dimension
Issue I'm getting the following error trying to start dimension: Starting matrix-dimension url....
Installer fails on enabling addons
Issue The installer is stating that it's failed and I'm seeing messages like: skipping: [localhos...