EMS Knowledge Base

I can't upload files after updating to 0.6.1

Issue Can no longer upload files after upgrading my PoC environment to 0.6.1. Environment Ubun...

synapse-haproxy container in CrashLoopBackOff state

Issue We are seeing [karl1@element ~]$ kubectl get pods -n element-onprem NAME ...

How do I register a new admin user after install?

Issue I've just installed Element Enterprise On-Premise and would like to set up an admin user. E...

After upgrading to 1.0.0, postgres-0 is in CrashLoopBackOff state

Issue I upgraded my environment from 0.6.1 to 1.0.0 and now postgres-0 is in CrashLoopBackOff s...

After an install, I only have the postgres-0 pod!

Issue After installing Element On-Premise, I only have a postgres-0 in the element-onprem names...

Getting a 502 Bad Gateway Error When Accessing Element Web

Issue We are getting a 502 Bad Gateway Error from nginx when accessing Element Web. Environment...

url.js:354 error starting dimension

Issue I'm getting the following error trying to start dimension: Starting matrix-dimension url....

Installer fails on enabling addons

Issue The installer is stating that it's failed and I'm seeing messages like: skipping: [localhos...