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The Secure Border Gateway
The Secure Border Gateway (SBG) is an HTTP proxy designed to filter and analyze Matrix traffic be...
Kubernetes internal certificates have expired
Issue Errors within cluster relating to expired Kubernetes internal certificates, i.e. E0830 12:...
module 'jsonschema._utils' has no attribute 'load_schema'
Issue On-Premise installer fails to install with error: module 'jsonschema._utils' has no attrib...
What data should I collect when I have an issue?
Issue I'm having an issue with Element's on premise server suite and need to know what data to c...
Submitting Telemetry Data to Element
Issue I am unable to allow Element's telemetry upload to take place and need to submit my teleme...
Verifying Well Known CORS Headers
Issue Specifying a homeserver using Well Known delegation but without CORS headers results in an...
How do I run the installer without using the GUI?
Issue I need to be able to automate my install with configuration files and an unattended instal...
How do I give a user admin rights when I am using delegated authentication and cannot log into the admin console?
Issue I am trying to log into the admin console, but cannot log in with the provided onprem-admi...
How do I migrate to SSO while keeping my original accounts?
Issue When having previously used Matrix without SSO, after setting up SSO, new matrix accounts ...
Pip cache errors
Issue The installer is failing at the pip stage with such kind of error message: Collecting pycp...
Installer hangs on "microk8s : Wait for microk8s to be ready" task
Issue The installer is hanging at this step: 2022-10-20 18:41:25,994 p=304 u=element-user n=ansi...
Hookshot fails to display configuration widget
Issue While trying to load the hookshot configuration widget, I get: Error occured during widget...
Installer fails looking for join_local_rooms_only
Issue When updating my existing Element On-Premise instance, the installer fails with: 2022-10-...
Integrator fails with Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname"...
Issue After installing integrator and browsing to it by hostname, I get the following error: Un...
Installer 2022-08.01 fails to pull element web into the cluster
Issue After running the setup, the element web pod is stuck in ImagePullBackoff Environment E...
Installer fails on firewalld, but firewalld is not installed
Issue I'm seeing this with the installer, but I don't have firewalld installed: 2022-08-15 15:52:...
Configuring a microk8s Single Node Instance to Use a Network Proxy
Overview If you are using the microk8s Single Node Installer and your site requires proxy access ...
Using Self-Signed Certificates with mkcert
Overview We do not recommend using self-signed certificates with Element Enterprise On-Premise, h...
How to Setup Local Host Resolution Without DNS
Overview In an Element Enterprise On-Premise environment, hostnames must resolve to the appropria...
Installer fails with AnsibleUnsafeText object has no attribute 'addons'
Issue The installer fails with this error message: TASK [microk8s : convert from list to dict] ...