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Preference Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Help & About

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Notification Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Appearance Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Accessing General Settings

Element Support Element Web/Desktop Client Settings

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Reactivating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Deactivating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Changing a Matrix Account password

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Recovering a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Securing a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Creating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Deskt...

Updated 2 weeks ago by Kieran Mitchell Lane

Understanding Push Notifications

Element Support Element Android/iOS Client Settings

To best understand how push notifications are setup in Matrix, a good place to start is with th...

Updated 2 weeks ago by Kieran Mitchell Lane

Using 'Unified Push' and 'ntfy' for Push Notifications

Element Support Element Android/iOS Client Settings

What is Unified Push? UnifiedPush is a set of specifications and tools that lets the user choo...

Updated 2 weeks ago by Kieran Mitchell Lane

Testing Dehydrated Devices

EMS Knowledge Base

Enabling Dehydrated Devices Support To enable the dehydrated devices feature Element Server Suite...

Updated 2 weeks ago by Kieran Mitchell Lane

Using ESS with a local registry in air-gapped networks

EMS Knowledge Base

Issue In some air-gapped environments, rather than downloading the air-gapped artifacts from the...

Updated 2 weeks ago by Kieran Mitchell Lane

The Secure Border Gateway

EMS Knowledge Base

The Secure Border Gateway (SBG) is an HTTP proxy designed to filter and analyze Matrix traffic be...

Updated 2 weeks ago by Kieran Mitchell Lane

Kubernetes internal certificates have expired

EMS Knowledge Base

Issue Errors within cluster relating to expired Kubernetes internal certificates, i.e. E0830 12:...

Updated 2 weeks ago by Kieran Mitchell Lane

module 'jsonschema._utils' has no attribute 'load_schema'

EMS Knowledge Base

Issue On-Premise installer fails to install with error: module 'jsonschema._utils' has no attrib...

Updated 2 weeks ago by Kieran Mitchell Lane

What data should I collect when I have an issue?

EMS Knowledge Base

Issue I'm having an issue with Element's on premise server suite and need to know what data to c...

Updated 2 weeks ago by Kieran Mitchell Lane

Submitting Telemetry Data to Element

EMS Knowledge Base

Issue I am unable to allow Element's telemetry upload to take place and need to submit my teleme...

Updated 2 weeks ago by Kieran Mitchell Lane