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Troubleshooting

Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a lit...

Frequently Asked Questions

Element General Can spaces be deleted? Spaces in Matrix are just rooms with some extra meta...

Setting Up the Enterprise Admin Dashboard

Overview Our Enterprise Admin Dashboard gives you the ability to manage users, rooms, the Adminbo...

Introduction to Element Enterprise

What is Element Enterprise? Element Enterprise provides an enterprise-grade secure communicati...

How do I migrate to SSO while keeping my original accounts?

Issue When having previously used Matrix without SSO, after setting up SSO, new matrix accounts ...

I'd like to turn off federation

Issue Need to turn off federation, which is on by default. Environment Element On-Premise Inst...

Setting up GitLab, GitHub, JIRA and Webhooks Integrations With the Installer

In Element Enterprise On-Premise, our GitLab, GitHub, and JIRA integrations are provided by the h...

Setting up Group Sync with the Installer

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in or...

Single Node Installs: Storage and Backup Guidelines

General storage recommentations for single-node instances /mnt (or a common root for all <compo...

Kubernetes Installations

How to Use the Installer This video covers the single node installer, but many of the concepts ar...

Single Node Installations

How to Use the Installer Overview Our Element Enterprise Single Node Installer can handle the ...

Setting Up Hydrogen

Configuring Hydrogen Copy sample file from config-sample/hydrogen/hydrogen.yml in the installer...

Setting Up the SIP Bridge

Configuring SIP bridge Basic config Copy sample file from config-sample/sipbridge/sipbridge.yml ...

Client Look & Feel

This feature allows you to customize the home and welcome page on your EMS-provided Element Web c...

Setting up Delegated Authentication With the Installer

On Element Enterprise Depending on your provider, copy the sample file in the installer root dir...

Setting up Adminbot and Auditbot

Overview Starting with Installer version 2022.07-03, we have enabled the configuration of our Adm...

Setting Up the Teams Bridge

Configuring Teams Bridge Register with Microsoft Azure You will first need to generate an "Applic...

Setting Up the IRC Bridge

Overview The IRC bridge allows you to bridge IRC servers into your Element server. To configure t...

Setting Up the XMPP Bridge

Configuring the XMPP Bridge The XMPP bridge relies on the xmpp "component" feature. It is an equi...

Setting Up the Integration Manager With the Installer

Dimension is Deprecated Starting with Element Enterprise Installer 2022-09.06, we are now shippin...