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Using the Installer in an Air-Gapped Environment

Element On-Premise Documentation

Defining Air-Gapped Environments An air-gapped environment is any environment in which the runnin...

Updated 5 hours ago by Karl Abbott

OpenID Connect

Element Cloud Documentation Authentication

Your homeserver can be configured to authenticate its users with an OpenID Connect provider. Here...

Updated 6 hours ago by Twilight Sparkle

Setting up Group Sync with the Installer

Element On-Premise Documentation Integrations and Add-Ons

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in or...

Updated 1 day ago by Olivier Bilger

Import Database and Media Dump

Element Cloud Documentation Element Matrix Services

This article is structured for an EMS export but may also apply in other circumstances. For suppo...

Updated 2 days ago by Twilight Sparkle

Discord Bridge

Element Cloud Documentation Integrations

Setup First, you need to register a Discord application for your bridge. Discord applications can...

Updated 1 week ago by Andrew Ferrazzutti

Single Node Installations

Element On-Premise Documentation

Installing a Standalone Server Overview Our installer can handle the installation of environments...

Updated 1 week ago by Olivier Bilger

Setting Up the IRC Bridge

Element On-Premise Documentation Integrations and Add-Ons

Overview The IRC bridge allows you to bridge IRC servers into your Element server. From the Insta...

Updated 1 week ago by Simon Addis

Setting Up Jitsi and TURN With the Installer

Element On-Premise Documentation Integrations and Add-Ons

Configure the Installer to install Jitsi and TURN Prerequisites Firewall You will have to open th...

Updated 1 week ago by Karl Abbott

Appendix A: Preparing Element Server Suite PoC

Element On-Premise Documentation Appendices

Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server ...

Updated 2 weeks ago by Lutz Lange

Troubleshooting

Element On-Premise Documentation

Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a lit...

Updated 2 weeks ago by James Reilly

Frequently Asked Questions

Element Cloud Documentation

Element General Can spaces be deleted? Spaces in Matrix are just rooms with some extra meta...

Updated 3 weeks ago by Kieran Mitchell Lane

Element Settings

Element Cloud Documentation Element

Notice: Please be advised this document is currently a work in progress, some information is curr...

Updated 3 weeks ago by Kieran Mitchell Lane

Setting up Adminbot and Auditbot

Element On-Premise Documentation Integrations and Add-Ons

Overview Adminbot allows for an Element Administrator to become admin in any existing room or spa...

Updated 3 weeks ago by Karl Abbott

Submit Debug Logs

Element Cloud Documentation Element

Search for other issues of the same problem on Element Web and Desktop: https://github.com/vec...

Updated 3 weeks ago by Twilight Sparkle

Exporting Messages

Element Cloud Documentation Element

Using your Element client you can export your Room's message history in HTML, Plain Text or JSON ...

Updated 3 weeks ago by Kieran Mitchell Lane

Setting Up the XMPP Bridge

Element On-Premise Documentation Integrations and Add-Ons

Configuring the XMPP Bridge The XMPP bridge relies on the xmpp "component" feature. It is an equi...

Updated 4 weeks ago by James Reilly

Setting up Delegated Authentication With the Installer

Element On-Premise Documentation

Delegated Authentication At present, we support delegating the authentication of users to the fol...

Updated 4 weeks ago by Olivier Bilger

Kubernetes Installations

Element On-Premise Documentation

Overview Our Installer can handle the installation of Element Enterprise into your production kub...

Updated 4 weeks ago by Karl Abbott

What data should I collect when I have an issue?

EMS Knowledge Base

Issue I'm having an issue with Element's on premise server suite and need to know what data to c...

Updated 4 weeks ago by Karl Abbott

Google SAML

Element Cloud Documentation Authentication

Note, other SAML providers may also work with EMS. Contact EMS support to discuss your options. S...

Updated 1 month ago by Twilight Sparkle