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Integrator fails with Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname"...

Issue After installing integrator and browsing to it by hostname, I get the following error: Un...

Setting Up Jitsi and TURN With the Installer

Configure the Installer to install Jitsi and TURN Prerequisites Firewall You will have to open th...

Setting up Delegated Authentication With the Installer

On Element Enterprise Depending on your provider, copy the sample file in the installer root dir...

Setting Up the Integration Manager With the Installer

Known Issues The Dimension Integration Manager ships with a number of integrations that do not wo...

Setting up Group Sync with the Installer

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in or...

Setting up GitLab, GitHub, and JIRA Integrations With the Installer

In Element Enterprise On-Premise, our GitLab, GitHub, and JIRA integrations are provided by the h...

Teams Bridge

Introduction This guide explains how to set up a Teams bridge with your Element host. You will ne...

On-Premise Support Scope of Coverage

For Element Enterprise On-Premise, we support the following: Installation and Operation (Configu...

Single Node Installations

Overview Our Element Enterprise Single Node Installer can handle the installation of environments...

Introduction to Element Enterprise

What is Element Enterprise? Element Enterprise provides an enterprise-grade secure communications...

Installer 2022-08.01 fails to pull element web into the cluster

Issue After running the setup, the element web pod is stuck in ImagePullBackoff Environment E...

Setting up On-Premise Metrics

Setting up prometheus and grafana (Starting from installer 2022-08.02) Copy sample file from co...

Troubleshooting

Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a lit...

Single Node Installs: Storage and Backup Guidelines

General storage recommentations for single-node instances /mnt (or a common root for all <compo...

How to Upgrade microk8s for Single Node Installations

microk8s in Single Node Installations For Element On-Premise and Element Enterprise On-Premise, w...

Installer fails on firewalld, but firewalld is not installed

Issue I'm seeing this with the installer, but I don't have firewalld installed: 2022-08-15 15:52:...

Kubernetes Installations

Our Element Enterprise Kubernetes Installer can handle the installation of Element Enterprise int...

Frequently Asked Questions

Element General Can spaces be deleted? Spaces are rooms and can be deleted in the same way ...

EMS Server With Custom Domain

For this guide, I will be using the domain element.io. I will set up EMS so that the Matrix usern...

Google SAML

Note, other SAML providers may also work with EMS. Contact EMS support to discuss your options. S...