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Installer fails looking for join_local_rooms_only
Issue When updating my existing Element On-Premise instance, the installer fails with: 2022-10-...
Integrator fails with Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname"...
Issue After installing integrator and browsing to it by hostname, I get the following error: Un...
Installer 2022-08.01 fails to pull element web into the cluster
Issue After running the setup, the element web pod is stuck in ImagePullBackoff Environment E...
Installer fails on firewalld, but firewalld is not installed
Issue I'm seeing this with the installer, but I don't have firewalld installed: 2022-08-15 15:52:...
Configuring a microk8s Single Node Instance to Use a Network Proxy
Overview If you are using the microk8s Single Node Installer and your site requires proxy access ...
Using Self-Signed Certificates with mkcert
Overview We do not recommend using self-signed certificates with Element Enterprise On-Premise, h...
How to Setup Local Host Resolution Without DNS
Overview In an Element Enterprise On-Premise environment, hostnames must resolve to the appropria...
Installer fails with AnsibleUnsafeText object has no attribute 'addons'
Issue The installer fails with this error message: TASK [microk8s : convert from list to dict] ...
Can't connect to local registry 127.0.0.1:32000
Issue Getting a connection refused when trying to upload images to the local registtry. "ms...
url.js:354 error starting dimension
Issue I'm getting the following error trying to start dimension: Starting matrix-dimension url....
I'd like to turn off federation
Issue Need to turn off federation, which is on by default. Environment Element On-Premise Inst...
Getting a 502 Bad Gateway Error When Accessing Element Web
Issue We are getting a 502 Bad Gateway Error from nginx when accessing Element Web. Environment...
After an install, I only have the postgres-0 pod!
Issue After installing Element On-Premise, I only have a postgres-0 in the element-onprem names...
After upgrading to 1.0.0, postgres-0 is in CrashLoopBackOff state
Issue I upgraded my environment from 0.6.1 to 1.0.0 and now postgres-0 is in CrashLoopBackOff s...
I can't upload files after updating to 0.6.1
Issue Can no longer upload files after upgrading my PoC environment to 0.6.1. Environment Ubun...
Installer fails on enabling addons
Issue The installer is stating that it's failed and I'm seeing messages like: skipping: [localhos...
synapse-haproxy container in CrashLoopBackOff state
Issue We are seeing [karl1@element ~]$ kubectl get pods -n element-onprem NAME ...
Element Settings
Notice: Please be advised this document is currently a work in progress, some information is curr...
Migrate to the new GitHub and Feeds bots
New versions of the GitHub and RSS bots provided by Element are now available! The previous bots ...
Exporting Messages
Note: If you are an EMS server admin and wish to export your entire EMS server, please see Migrat...