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Kieran Mitchell Lane
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Migrating from Self-Hosted to ESS
This document is currently work-in-progress and might not be accurate. Please speak with your Ele...
Starting and Stopping ESS Services
Stopping a component To stop a component, such as Synapse, it is necessary to stop the operator :...
Backup and Restore
An ESS Administrators focused guide on backing up and restoring Element Server Suite. ...
Calculate monthly active users
Take great care when modifying and running queries in your database. Ensure you understand wha...
Configuring Element Desktop
Element Desktop is a Matrix client for desktop platforms with Element Web at its core. You can do...
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Administration
Migrating? Automate your deployment? Configuring Backups? Guides for Administrators here!
Support and Troubleshooting
Administration
Migrating? Automate your deployment? Configuring Backups? Guides for Administrators here! This c...
Advanced Configuration
Need help doing something more advanced? See guides for Helm Chart installs, Synapse Workers and ...
Integrations
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Element Server Suite Classic Documentation LTS 25.04
Having trouble? Login to your EMS Account and use the contact form to raise a ticket with Support...
Element Server Suite Pro
Documentation supporting ess-helm Pro edition.
Element Server Suite Classic Documentation LTS 24.10
We recommend upgrading to the latest LTS 25.04, before doing so please upgrade to the latest patc...
🗃️ Element Server Suite Classic Documentation LTS 24.04
We recommend upgrading to the latest LTS 24.10, before doing so please upgrade to the latest patc...
Element Support
Platform-agnostic (Cloud / On-Premise) documentation for Matrix, the Element clients etc. and tro...