What Telemetry Data is Collected by Element?

Issue

• Element collects telemetry data to understand whether or not customers are in compliance with what they've purchased. This article documents that telemetry data.

Environment

• Element On-Premise Installer Environments.

Telemetry Data Sample

The following is a sample telemetry packet generated by Element On-Premise:

{
    "_id" : ObjectId("6363bdd7d51c84d1f10a8126"),
    "onPremiseSubscription" : ObjectId("62f14dd303c67b542efddc4f"),
    "payload" : {
        "data" : {
            "activeUsers" : {
                "count" : 1,
                "identifiers" : {
                    "native" : [
                        "5d3510fc361b95a5d67a464a188dc3686f5eaf14f0e72733591ef6b8da478a18"
                    ]
                },
                "period" : {
                    "end" : 1667481013777,
                    "start" : 1666970260518
                }
            }
        },
        "generationTime" : 1667481013777,
        "hostname" : "element.demo",
        "instanceId" : "bd3bbf92-ac8c-472e-abb5-74b659a04eec",
        "type" : "synapse",
        "version" : 1
    },
    "request" : {
        "clientIp" : "71.70.145.71",
        "userAgent" : "Synapse/1.65.0"
    },
    "schemaVersion" : 1,
    "creationTimestamp" : ISODate("2022-11-03T13:10:47.476Z")
}