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Welcome to Element Server Suite! Our secure communications platform enables a lot of functionality out of the box. This guide will help you get started. Components of Element Server Suite The Element Server Suite is composed of the following functionality: El...

Opening the Admin Console N.B. This document relates to versions 2023-07.01 and later. First, let’s get started by logging into the admin console. To do this, make sure that the installer is still running or bring it up by running the installer binary like thi...

For testing and evaluation purposes - Element cannot guarantee production readiness with these sample configurations. Requires Helm installed locally Deploying PostgreSQL to Kubernetes If you do not have a database present, it is possible to deploy PostgreSQL ...

From the Installer's Synapse page, scroll down to Synapse workers view. Click on Add Workers You have to select a Worker Type. Here are the workers which can be useful to you : Pushers : If you experience slowness with notifications sending to clients Clien...

In the installer, set the following fields: Base: the distinguished name of the root level Org Unit in your LDAP directory. The distinguished name can be displayed by selecting View/Advanced Features in the Active Directory console and then, right-clicking ...

Before setting up the installer, you have to configure Microsoft Azure Active Directory. Set up Microsoft Azure Active Directory You need to create an App registration. You have to select Redirect URI (optional) and set it to https://matrix.your-domain.com/_s...

Install Microsoft AD FS Before starting the installation, make sure: your Windows computer name is correct since you won't be able to change it after having installed AD FS you configured your server with a static IP address your server joined a domain and y...

element-on-premise-documentation.pdf

Introduction to Sliding Sync Sliding Sync is a backend component required by the Element X client beta. It provides a mechanism for the fast synchronisation of Matrix rooms. It is not recommended for production use and is only provide to enable the usage of th...

Issue On-Premise installer fails to install with error: module 'jsonschema._utils' has no attribute 'load_schema' Environment On-Premise 2023-02.01 -> 2023-07.01 (Non-Airgapped) Resolution Please pause any updates to your installer before updating to 2023...

Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Creating your Matrix Account Depending on your homeserver, and it's configuration, the sign-up process may differ slightly, however the overall process sho...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Once you have an account, it's important to understand the mechanisms it uses to keep your messages secure. Matrix uses encryption to protect your communic...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Resetting the account password will log out all your sessions, before doing this, make sure that All your sessions are connected to Secure Backup All sess...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Changing your Matrix Account password If you don't know your password, you'll need to recover your account, see our Recovering a Matrix Account page for in...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Deactivating your Matrix Account If you wish to deactivate your account, you can do so by following the below steps: Log in to your Matrix Client Click on...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Reactivating your Matrix Account Matrix.org Once your account has been deactivated, it is impossible to reactivate it again or reuse the username. Your use...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Accessing the Settings Page You can change your Matrix account settings by clicking your profile icon in the top left of the Element client. By default, th...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Accessing Appearance Settings You can change your Matrix account settings by clicking your profile icon in the top left of the Element client. By default, ...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Accessing Notification Settings You can change your Matrix account settings by clicking your profile icon in the top left of the Element client. By default...