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Token based registration

Element Cloud Documentation Element Matrix Services

Create a new registration token using the Synapse Admin API. Give this to your users. The registration flow looks like this: Enter username, password and email as normal. Click Register Enter the registration token and click Continue Continue registrat...

Change the default homeserver in Element Desktop

Element Cloud Documentation Element

This guide applies if your system cannot connect to and you see this error message when opening Element Desktop for the first time. This is a temporary workaround until this issue is resolved. In this guide, the homeserver domain is example...

Apply coupon/discount

Element Cloud Documentation Element Matrix Services

Coupons can only be applied by new customers before purchasing any products. However, if you are an existing customer and want to add a coupon, please contact support at Terms and Conditions apply. See the page for your coupon o...


Element Cloud Documentation Integrations

Dedicated Hookshot instances are available for EMS Enterprise customers. To request Hookshot added to your server, please talk to your Account Manager. This guide only covers EMS-specific settings. You must review the Hookshot documentation available at https:...

Element X status on EMS Cloud

Element Cloud Documentation

This page outlines the current plan for making sliding sync (required for Element X) available for EMS cloud customers. The page will be updated if anything changes. See the Element blog post “Element X: Ignition” for more information on Element X. Hosts using...