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Create a new registration token using the Synapse Admin API. Give this to your users. The registration flow looks like this: Enter username, password and email as normal. Click Register Enter the registration token and click Continue Continue registrat...

This guide applies if your system cannot connect to https://matrix.org and you see this error message when opening Element Desktop for the first time. This is a temporary workaround until this issue is resolved. In this guide, the homeserver domain is example...

Coupons can only be applied by new customers before purchasing any products. However, if you are an existing customer and want to add a coupon, please contact support at https://ems.element.io/support. Terms and Conditions apply. See the page for your coupon o...

Dedicated Hookshot instances are available for EMS Enterprise customers. To request Hookshot added to your server, please talk to your Account Manager. This guide only covers EMS-specific settings. You must review the Hookshot documentation available at https:...

This page outlines the current plan for making sliding sync (required for Element X) available for EMS cloud customers. The page will be updated if anything changes. See the Element blog post “Element X: Ignition” for more information on Element X. Hosts using...