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Element Knowledge and Documentation

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Element Server Suite Documentation.

Overview

Element Server Suite provides an enterprise-grade secure communications platform that can be either self-hosted by you or run fully managed in our Element Cloud.

Browse Our Knowledge Base

Element's knowledge base is updated regularly by our support experts based on the issues they resolve for our customers. You can browse through the knowledge base or use the link above if you are looking for something specific.

Cloud

All of the documentation related to our fully managed cloud deployments can be found here.

Deployment.

Cloud

Get started with your own fully managed deployment of Element Server Suite on the EMS Cloud.

Integrations and Add-Ons.

Cloud Integrations and Add-Ons

Get started enabling add-ons and integrating third party services into your EMS hosted Element Server Suite.

Self-Hosted Integrations and Add-Ons

Get started enabling add-ons and integrating third party services into your self-hosted Element Server Suite.

Administration.

Manage Your Cloud Server

Get started with your newly created EMS instance of Element Server Suite.

Manage your Self-Hosted Server

Get started with your newly created self-hosted instance of Element Server Suite.

User Guides.

Element Support Guide

Platform-agnostic guides and documentation.

Element Web User Guide

Learn how to use Element Web from an end-user perspective.

Element Help

A list of common questions and their answers from our support team.

Element Technical Articles

Read articles about Element Web written by our support team.

Archived Documentation.

Archived Documentation Repository

Access older copies of our documentation.