Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

106 total results found

Kubernetes Installations

Element On-Premise Documentation

How to Use the Installer This video covers the single node installer, but many of the concepts are also applicable to our multi-node installer. Overview Our Element Enterprise Kubernetes Installer can handle the installation of Element Enterprise into your ...

Setting Up the Teams Bridge

Element On-Premise Documentation

Configuring Teams Bridge Register with Microsoft Azure You will first need to generate an "Application" to serve connect your Teams bridge with Microsoft. Connect to Azure on https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Overview ...

Apply coupon/discount

Element Cloud Documentation Element Matrix Services

Coupons can only be applied by new customers before purchasing any products. However, if you are an existing customer and want to add a coupon, please contact support at https://ems.element.io/support. Terms and Conditions apply. See the page for your coupon o...

Setting Up the IRC Bridge

Element On-Premise Documentation

Overview The IRC bridge allows you to bridge IRC servers into your Element server. To configure the irc bridge, beging by copying config-sample/ircbridge/bridge.yml to CONFIG_DIR/ircbridge/bridge.yml. Then edit the file and set the following settings: key_fi...

Element Enterprise Installer 2022-10.02

Element Enterprise On-Premise Releases

2022-10.02 New Features Add support for custom ingressClassName. Use the variable ingress_class_name in k8s.yml to specify an ingressClassName.   Add support for IRC bridging   Hookshot 2.4.0 : Add support for notifying when a GitHub workflow completes. ...

Installer hangs on "microk8s : Wait for microk8s to be ready" task

EMS Knowledge Base

Issue The installer is hanging at this step: 2022-10-20 18:41:25,994 p=304 u=element-user n=ansible | TASK [microk8s : Wait for microk8s to be ready] ******************************** Environment Element Enterprise Installer 2022-09.02 Red Hat Enterprise L...

kcs
element
onpremise
microk8s

Element Enterprise Installer 2022-10.01

Element Enterprise On-Premise Releases

New Features Standalone deployment: If python-venv is already present, the installer is now able to pursue the installation script even if the OS repository connectivity fails. Hookshot 2.3.0 mainly brings the following features: Jira can now be managed t...

Hookshot fails to display configuration widget

EMS Knowledge Base

Issue While trying to load the hookshot configuration widget, I get: Error occured during widget load: Could not contact your homeserver. Your instance may be misconfigured. Environment Element Enterprise Installer 2022-10.01 Integrator Installed Hookshot...

kcs
onpremise
element
hookshot

Change the default homeserver in Element Desktop

Element Cloud Documentation Element

This guide applies if your system cannot connect to https://matrix.org and you see this error message when opening Element Desktop for the first time. This is a temporary workaround until this issue is resolved. In this guide, the homeserver domain is example...

Setting Up the Telegram Bridge

Element On-Premise Documentation

Configuring Telegram bridge On Telegram platform Login to my.telegram.org to get a telegram app ID and hash (get from ). You should use a phone number associated to your company. Basic config Copy sample file from config-sample/telegram/telegram.yml to the ...

Single Node Installs: Storage and Backup Guidelines

Element On-Premise Documentation

General storage recommentations for single-node instances /mnt (or a common root for all <component>_data_path variables) should be a distinct mount point Ideally this would have an independent lifecycle from the server itself Ideally this would be easily s...

Documentation Covering Installers From 2022.07.03 to 2022.09.05

Element On-Premise Documentation Archived Documentation Repository

element-on-premise-documentation-0703-0905.pdf

Installer fails looking for join_local_rooms_only

EMS Knowledge Base

Issue When updating my existing Element On-Premise instance, the installer fails with: 2022-10-05 10:44:11,992 p=48974 u=user n=ansible | [WARNING]: Unable to find '/home/user/.element-onprem-config/certs//ca.pem' in expected paths (use -vvvvv to see paths) ...

Integrator fails with Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname"...

EMS Knowledge Base

Issue After installing integrator and browsing to it by hostname, I get the following error: Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname", data/jitsi_domain must be equal to constant, data/jitsi_...

onpremise
kcs
integrator

Setting up On-Premise Metrics

Element On-Premise Documentation

Setting up prometheus and grafana (Starting from installer 2022-08.02) Copy sample file from config-sample/prometheus/prom.yml to the prometheus sub-directory within your config folder If you want to write prometheus data to a remote prometheus instance, p...

How to Upgrade microk8s for Single Node Installations

EMS Knowledge Base

microk8s in Single Node Installations For Element On-Premise and Element Enterprise On-Premise, we offer a multi-node installer and a single-node installer. In our single-node installations, we install Canonical's microk8s, a lightweight distribution of kubern...

Installer 2022-08.01 fails to pull element web into the cluster

EMS Knowledge Base

Issue After running the setup, the element web pod is stuck in ImagePullBackoff Environment Element Enterprise Installer 2022-08.01 Resolution It is necessary to uncomment the following variables in secrets.yml : dockerhub_username: dockerhub_token: If...

element
onpremise
kcs

Installer fails on firewalld, but firewalld is not installed

EMS Knowledge Base

Issue I'm seeing this with the installer, but I don't have firewalld installed: 2022-08-15 15:52:20,258 p=33 u=element n=ansible | TASK [microk8s : Check that firewalld is started if installed] ******************************************************************...

On-Premise Support Scope of Coverage

Element On-Premise Documentation

For Element Enterprise On-Premise, we support the following: Installation and Operation (Configuring the Installer, Debugging Issues) Synapse Usage/Configuration/Prioritised Bug Fixes Element Web Usage/Configuration/Prioritised Bug Fixes Integrations Delegat...

Pip cache errors

EMS Knowledge Base

Issue The installer is failing at the pip stage with such kind of error message: Collecting pycparser Using cached pycparser-2.21-py2.py3-none-any.whl (118 kB) ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the p...