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Calculate monthly active users

Element Server Suite Classic Documentat... Administration

Take great care when modifying and running queries in your database. Ensure you understand what the queries do and double check that your query is correct. Incorrect queries can cause irrecoverable data loss. We recommend you familiarize yourself ...

Adding a Trust & Safety Contact

Element Cloud Documentation Element Matrix Services

Click Your Account and Manage Servers or click this link https://ems.element.io/user/hosting. Click the Hosts tab. Add an email address to the Trust and Safety contact field and click Save at the bottom. This contact should be a user with access to respond t...

Attachments

EMS Knowledge Base

Migrating from SAML to OpenID Connect

Element Cloud Documentation Authentication

To migrate an EMS cloud host with SAML to OpenID Connect, follow the following steps. Follow the OpenID Connect setup guide to create an OAuth2 client ID. Important, only do the Google console part, do NOT configure OpenID Connect on your EMS host. Do NOT rem...

Getting Browser Network and Console Logs

Element Support

To troubleshoot some issues, logs from your browsers' Network and Console tabs will be requested, please see the steps below to pull those logs. 🔧 Accessing Developer Tools Press F12 or Ctrl+Shift+I (Windows/Linux) Or Cmd+Option+I (Mac) Alternatively: Right-c...

Updating a Jitsi-only Deployment

EMS Knowledge Base

Preparing to upgrade Download the .bin file and copy it onto the Jitsi ESS deployment element users' home directory (with the others) Use chmod +x ./element-installer-enterprise-edition-jitsi-cors-fix.bin to make the binary executable Make a backup of yo...

Setting up ESS Pro Helm Chart

Element Server Suite Pro

Getting started This readme is primarily aimed as a simple walkthrough to setup ESS Pro. Users experienced with Helm and Kubernetes can refer directly to the chart README in element's charts. Resource requirements The quick setup relies on K3s. It requires at ...

Advanced

Element Server Suite Pro

Advanced setup Contents Values documentation Using a dedicated PostgreSQL database Configuring the storage path when using k3s Monitoring Components Configuration Configuring Element Web Configuring Synapse Configuring Matrix Authentication Ser...

Maintenance

Element Server Suite Pro

Maintenance Contents Upgrading Backup & restore Backup Restore Upgrading In order to upgrade your deployment, you should: Read the release notes of the new version and check if there are any breaking changes. The changelog is available on element ...

Bridging

Element Server Suite Pro Advanced Identity Management

Bridging directories Bridges' job is to turn the contents of an external data directory into a data structure that can then be then constructed on the Matrix server by the Provisioner. See State representation for the details description of the data structure ...

Overview

Element Server Suite Pro Advanced Identity Management

Advanced Identity Management allows you to represent your organization's structure within Matrix and Element: creating a space for all its members, maintaining their membership in rooms and subspaces, managing power levels and more. It is composed of two main ...

Provisioning

Element Server Suite Pro Advanced Identity Management

Provisioning The role of the provisioner is to take the expected state representation produced by Bridges and ensure that the server state matches these expectations. The provisioner will try to do as little as possible to go from the existing to the desired s...

Usage Scenarios

Element Server Suite Pro Advanced Identity Management

Usage Scenarios With LDAP bridge as an example data source. Onboarding User logs in to Element, either using OpenID or with a user+password with LDAP integration User automatically gets invited to spaces matching their LDAP Organizational Unit memberships, wh...

Room Cleanup

Element Server Suite Pro Advanced Identity Management

Room cleanup After each provisioning cycle, Advanced Identity Management will clean up the rooms and spaces that it no longer needs to manage. Spaces in Matrix are still rooms, but we treat them a little differently during the cleanup, matching their distinct ...

Space Mapping

Element Server Suite Pro Advanced Identity Management

This mechanism allows us to configure spaces that Advanced Identity Management will maintain. Configuration We define each space giving it a name (which will be displayed in Element), a unique ID (which allows Advanced Identity Management to track the Space ev...

User Deletion

Element Server Suite Pro Advanced Identity Management

When user are no longer desired on the AIM-managed server, they fall under the user deletion flow described here. Deletion criteria They are considered no longer desired if they are present in the root space of the organization, but they're not on the list of ...

Setting up Advanced Identity Management

Element Server Suite Pro

See how to download example files from the helm chart here. Configuration For a quick setup using the default settings, see the minimal fragment from charts/matrix-stack/ci/fragments/advanced-identity-management-minimal.yaml. Configuring a postgresql database ...

Introduction to ESS Pro

Element Server Suite Pro

[WORK IN PROGRESS] Element Server Suite Pro (ESS Pro) is the commercial Matrix distribution from Element for professional use. It is based off ESS Community and includes additional features and services that are tailored to professional environments with more ...