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ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...

Configuration options for how ESS can communicate with your PostgreSQL database.                   Config: This section of the ESS installer GUI will only be present if you are using the Kubernetes deployment option or you have opted to ...

Configuration options relating to how Media uploaded to your homeserver is handled by ESS.                                                       Config: The Media section allows you to customise where media uploaded to your homeserver sh...

Enabling Dehydrated Devices Support To enable the dehydrated devices feature Element Server Suite, follow these steps. Access the Admin Console Run the ESS Installer: ./element-enterprise-graphical-installer-YYYY-MM.VERSION-gui.bin Access the installer GU...

Room Retention policy enabled causes Synapse database to consume a lot of disk space Run the following command against synapse postgres database : \d+. On an installer-managed postgresql, you can access psql command using : kubectl exec -it -n element-onprem ...

Auditbot Viewing Error - Bad MAC This is a symptom that Auditbot Secure Storage got corrupted. It can happen if you try to change the passphrase of Auditbot through the UI for example. This procedure will make rooms history unable to decrypt in auditbot UI. Th...

You've installed Element Server Suite, what do you need to know? Check here for some essentials.                   End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...

Use this tool to understand the recommended resources for your desired ESS configuration.                   .better-spacing-for-sections { margin-block-start: 0em; margin-block-end: 0em; } .tri-layout-sides-content { display: none; } ...

Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server Suite. Note This guide is for running Proof of Concepts. We don't aim to show every feature here, we want to get you up and running most quickly. This guide is foc...

For Element Enterprise On-Premise, we support the following: Installation and Operation (Configuring the Installer, Debugging Issues) Synapse Usage/Configuration/Prioritised Bug Fixes Element Web Usage/Configuration/Prioritised Bug Fixes Integrations Delegat...

List of what is supported for this setup exists. Element supports the installation of microk8s using our installer on all installer supported platforms. Element supports upgrading microk8s using our installer on all installer supported platforms. Element sup...

Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...

Configure the Installer to install Jitsi and TURN Prerequisites Firewall You will have to open the following ports to your microk8s host (or k8s cluster) to enable coturn and jitsi : For jitsi : 30301/tcp 30300/udp For coturn, allow the following ports :...

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in order to set up permissions on Spaces and Rooms in the Element Ecosystem. Please note that the initial version we are providing only supports a single node, non-fede...

In Element Server Suite, our GitLab, GitHub, and JIRA extensions are provided by the hookshot package. This documentation explains how to configure hookshot. Configuring Hookshot with the Installer From the Installer's Integrations page, click "Install" under ...

Overview Adminbot allows for an Element Administrator to become admin in any existing room or space on a managed homeserver. This enables you to delete rooms for which the room administrator has left your company and other useful administration actions. Auditb...

Configuring Hydrogen From the Installer's Integrations page, click "Install" under "Hydrogen". For the hydrogen.yml presented by the installer, edit the file and ensure the following values are set: hydrogen_fqdn is the FQDN that will be used for accessing h...

Setting up VictoriaMetrics and Grafana From the Installer's Integrations page, click "Install" under "Monitoring" For the provided prom.yml, see the following descriptions of the parameters: If you want to write prometheus data to a remote prometheus instanc...