Skip to main content

What Telemetry Data is Collected by Element?

Issue

    Element collects telemetry data to understand whether or not customers are in compliance with what they've purchased. This article documents that telemetry data.

    Environment

      Element On-Premise Installer Environments.

      Telemetry Data Sample

      The following is a sample telemetry packet generated by Element On-Premise:https://ems-docs.element.io/link/690#bkmrk-what-telemetry-data-

      {
          "_id" : ObjectId("6363bdd7d51c84d1f10a8126"),
          "onPremiseSubscription" : ObjectId("62f14dd303c67b542efddc4f"),
          "payload" : {
              "data" : {
                  "activeUsers" : {
                      "count" : 1,
                      "identifiers" : {
                          "native" : [
                              "5d3510fc361b95a5d67a464a188dc3686f5eaf14f0e72733591ef6b8da478a18"
                          ]
                      },
                      "period" : {
                          "end" : 1667481013777,
                          "start" : 1666970260518
                      }
                  }
              },
              "generationTime" : 1667481013777,
              "hostname" : "element.demo",
              "instanceId" : "bd3bbf92-ac8c-472e-abb5-74b659a04eec",
              "type" : "synapse",
              "version" : 1
          },
          "request" : {
              "clientIp" : "71.70.145.71",
              "userAgent" : "Synapse/1.65.0"
          },
          "schemaVersion" : 1,
          "creationTimestamp" : ISODate("2022-11-03T13:10:47.476Z")
      }