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Configuring the XMPP Bridge The XMPP bridge relies on the xmpp "component" feature. It is an equivalent of matrix application services. You need to configure an XMPP Component on an XMPP Server that the bridge will use to bridge matrix and xmpp user. On the ho...

Configuring SIP bridge Basic config From the Installer's Integrations page, click "Install" under "SIP Bridge" For the provided sipbridge.yml, please see the following documentation: - `postgres_create_in_cluster`: `true` to create the postgres db into the k8s...

Note: If you are an EMS server admin and wish to export your entire EMS server, please see Migrate From EMS to Self-Hosted. Using your Element client you can export your Room's message history in HTML, Plain Text or JSON format - including attachments. Open ...

Well Known Delegation Configuration From the Installer's Integrations page, click "Install" under "Well-Known Delegation". Add any client configuration here: A sample client configuration might look like: { "im.vector.riot.jitsi": { "preferredDo...

Configuring Hydrogen From the Installer's Integrations page, click "Install" under "Hydrogen". For the hydrogen.yml presented by the installer, edit the file and ensure the following values are set: hydrogen_fqdn is the FQDN that will be used for accessing h...

https://ems-docs.element.io/link/691#bkmrk-saml-on-microsoft-az-1

Issue When having previously used Matrix without SSO, after setting up SSO, new matrix accounts are created for all users. Users would prefer to keep using there existing accounts, whilst still making use of SSO. Environment Element On-Premise Element Cloud...

element-on-premise-documentation.pdf

element-on-premise-documentation (2).pdf

Issue I am trying to log into the admin console, but cannot log in with the provided onprem-admin-donotdelete user as I am using delegated authentication. Environment Element Server Suite Resolution If you wish to give @bob:server.name admin access, then a...

Issue I need to be able to automate my install with configuration files and an unattended installation. I prefer to configure everything with the command line. Environment Element Enterprise Graphical Installer 2023-03.02 or Later Resolution You will need ...

What is Unified Push? UnifiedPush is a set of specifications and tools that lets the user choose how push notifications* are delivered. All in a free and open source way. Unified Push website The Unified Push website features multiple diagrams detailing t...

New versions of the GitHub and RSS bots provided by Element are now available! The previous bots are now considered deprecated and can no longer be configured. These bots have user IDs like @_neb_rssbot_...:matrix.org or @_neb_github_...:matrix.org and will be...

Dedicated Hookshot instances are available for EMS customers. To request Hookshot added to your server, please talk to Support or your Account Manager. This guide only covers EMS-specific settings. You must review the Hookshot documentation available at https:...

Issue Specifying a homeserver using Well Known delegation but without CORS headers results in an error. Environment Element On-Premise Element Cloud Offerings Resolution Enable CORS Headers, see enable-cors.org for instructions on how to do this. Then y...

Issue I am unable to allow Element's telemetry upload to take place and need to submit my telemetry data to Element. Environment Element Server Suite Resolution By default, ESS servers connected to the internet will automatically send telemetry to Element....

Issue I'm having an issue with Element's on premise server suite and need to know what data to collect to share with Element. Environment Element Server Suite (ESS) On-Premise Resolution The following data is helpful to collect for Element: For issues perc...

Notes Migrate from self-hosted to Element Server Suite (On-Premise) Preparation This section outlines what you should do ahead of the migration in order to ensure the migration goes as quickly as possible and without issues. At the latest 48 hours before your...