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380 total results found

Setting up Adminbot and Auditbot

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Overview Adminbot allows for an Element Administrator to become admin in any existing room or space on a managed homeserver. This enables you to delete rooms for which the room administrator has left your company and other useful administration actions. Auditb...

ESS
LTS 23.10
Archived

Kubernetes Installations

🗃️ Element Server Suite Classic Documen...

Overview Our Installer can handle the installation of Element Enterprise into your existing production kubernetes (k8s) environment. Server minimum requirements The ESS deployment resource usage is described in ESS Sizing. Prerequisites Before beginning the in...

ESS
LTS 23.10
Archived

Single Node Installs: Storage and Backup Guidelines

🗃️ Element Server Suite Classic Documen...

General storage recommentations for single-node instances /data is where the standalone deployment installs PostgreSQL data and Element Deployment data. It should be a distinct mount point. Ideally this would have an independent lifecycle from the server it...

ESS
LTS 23.10
Archived

Installer fails on firewalld, but firewalld is not installed

EMS Knowledge Base

Issue I'm seeing this with the installer, but I don't have firewalld installed: 2022-08-15 15:52:20,258 p=33 u=element n=ansible | TASK [microk8s : Check that firewalld is started if installed] ******************************************************************...

Installer 2022-08.01 fails to pull element web into the cluster

EMS Knowledge Base

Issue After running the setup, the element web pod is stuck in ImagePullBackoff Environment Element Enterprise Installer 2022-08.01 Resolution It is necessary to uncomment the following variables in secrets.yml : dockerhub_username: dockerhub_token: If...

Setting up On-Premise Metrics

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Setting up VictoriaMetrics and Grafana From the Installer's Integrations page, click "Install" under "Monitoring" For the provided prom.yml, see the following descriptions of the parameters: If you want to write prometheus data to a remote prometheus instanc...

ESS
LTS 23.10
Archived

Setting up Location Sharing

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Overview The ability to send a location share, whether static or live, is available without any additional configuration. However, when receiving a location share, in order to display it on a map, the client must have access to a tile server. If it does not, t...

ESS
LTS 23.10
Archived

Integrator fails with Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname"...

EMS Knowledge Base

Issue After installing integrator and browsing to it by hostname, I get the following error: Unable to initialise application. Failed to validate config: data/jitsi_domain must match format "hostname", data/jitsi_domain must be equal to constant, data/jitsi_...

Installer fails looking for join_local_rooms_only

EMS Knowledge Base

Issue When updating my existing Element On-Premise instance, the installer fails with: 2022-10-05 10:44:11,992 p=48974 u=user n=ansible | [WARNING]: Unable to find '/home/user/.element-onprem-config/certs//ca.pem' in expected paths (use -vvvvv to see paths) ...

Documentation Covering Installers From 2022.07.03 to 2022.09.05

🗃️ Element Server Suite Classic Documen... Archived Documentation Repository

element-on-premise-documentation-0703-0905.pdf

ESS
LTS 23.10
Archived

Setting Up the Telegram Bridge

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Configuring Telegram bridge On Telegram platform Login to my.telegram.org to get a telegram app ID and hash (get from ). You should use a phone number associated to your company. Basic config From the Installer's Integrations page, click "Install" under "Tel...

ESS
LTS 23.10
Archived

Setting Up the Teams Bridge

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Configuring Teams Bridge Register with Microsoft Azure You will first need to generate an "Application" to serve connect your Teams bridge with Microsoft. Connect to Azure on https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Overview ...

ESS
LTS 23.10
Archived

Hookshot fails to display configuration widget

EMS Knowledge Base

Issue While trying to load the hookshot configuration widget, I get: Error occured during widget load: Could not contact your homeserver. Your instance may be misconfigured. Environment Element Enterprise Installer 2022-10.01 Integrator Installed Hookshot...

Installer hangs on "microk8s : Wait for microk8s to be ready" task

EMS Knowledge Base

Issue The installer is hanging at this step: 2022-10-20 18:41:25,994 p=304 u=element-user n=ansible | TASK [microk8s : Wait for microk8s to be ready] ******************************** Environment Element Enterprise Installer 2022-09.02 Red Hat Enterprise L...

Setting Up the IRC Bridge

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Matrix IRC Bridge The Matrix IRC Bridge is an IRC bridge for Matrix that will pass all IRC messages through to Matrix, and all Matrix messages through to IRC. Please also refer to the bridges' specific documentation for additional guidance. For usage of the IR...

ESS
LTS 23.10
Archived

Apply coupon/discount

Element Cloud Documentation Element Matrix Services

Coupons can only be applied by new customers before purchasing any products. However, if you are an existing customer and want to add a coupon, please contact support at https://ems.element.io/support. Terms and Conditions apply. See the page for your coupon o...

EMS

Pip cache errors

EMS Knowledge Base

Issue The installer is failing at the pip stage with such kind of error message: Collecting pycparser Using cached pycparser-2.21-py2.py3-none-any.whl (118 kB) ERROR: THESE PACKAGES DO NOT MATCH THE HASHES FROM THE REQUIREMENTS FILE. If you have updated the p...

What Telemetry Data is Collected by Element?

EMS Knowledge Base

https://ems-docs.element.io/link/690#bkmrk-what-telemetry-data-

Archived