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Deleting an EMS Account From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to the EMS Contr...

The stock Android and iOS Apps will use an Element owned Push Gateway to send Notification via the Apple or Google Notifiction Services. The URL of our push gateway is https://matrix.org/_matrix/push/v1/notify The apps will on startup register with the Google ...

This page outlines the current plan for making sliding sync (required for Element X) available for EMS cloud customers. The page will be updated if anything changes. See the Element blog post “Element X: Ignition” for more information on Element X. Hosts using...

Introduction Element Call is Element's next generation of video calling, set to replace Jitsi in the future. Element Call is currently an experimental feature so please use it accordingly; it is not expected to replace Jitsi yet. How to set up Element Call Req...

Prepare the cluster - Admin side Installing the Helm Chart Repositories The first step is to start on a machine with helm v3 installed and configured with your kubernetes cluster and pull down the two charts that you will need. First, let's add the element-upd...

The Secure Border Gateway (SBG) is an HTTP proxy designed to filter and analyze Matrix traffic between both clients and the homeserver, as well as between the homeserver and other federating homeservers. This guide outlines the key functionalities and configur...

Issue In some air-gapped environments, rather than downloading the air-gapped artifacts from the Element EMS service, it may be prefereble to setup your local repository to download the artifacts automatically and make them available to the air-gapped K8s clu...

Configuring the Skype for Business Bridge Domains and certificates The first step in preparing a Skype for Business (S4B) Bridge is to assign it a hostname that other S4B Server deployments can connect to it via SIP federation. This requires configuring DNS r...

Overview This guide describes how to bridge your Element and WhatsApp accounts. This allows you to chat with WhatsApp contacts and groups natively within Element. Before you can carry out the steps in this guide, ensure you have the following: WhatsApp - You ...

The Client-Server API allows a user to perform any action they could via a Matrix client programatically. In order to make use of the API you will need to retrieve an access token for your account. Getting your access_token In order to use the Client-Server ...

Issue In some deployments, you might want to customize the containers, because you want to add contents, change the web clients features, etc. Environment Element Server Suite (ESS) On-Premise Resolution The steps are: Create a new configmap definition wi...

Overview This guide describes how to bridge your Element and Telegram accounts. This allows you to chat with Telegram contacts and groups natively within Element. Before you can carry out the steps in this guide, ensure you have the following: Telegram - You ...

For support on Synapse or matrix-media-repo, ask in the Matrix rooms #synapse:matrix.org and #mediarepo:t2bot.io. For support on bridges, see the bridge documentation for each bridge's support channel. See also this excellent blog post by Robin Riley at The Ma...

Detailed information on configuring homeserver Federation including Trusted Key Servers.                   Federation is the process by which users on different servers can participate in the same room. For this to work, all servers participating in a room m...