Skip to main content

I need a new token!


  • I lost my EMS token and now I can't set up new installations.


  • Element Server Suite


Browse to and you will see a page with all of your subscriptions that looks similar to:


For your subscription, click on the "View Tokens" button and you will see this view:

On this page, click "Rotate" and you will be presented with a new token. Take care to keep it in a safe place.

Root Cause

A token is required for an Element Server Suite setup to talk to EMS and pull down the required software.