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Export and Import E2E Room Keys

Element Web and Desktop

Export

  1. Go to Element Security & Privacy settings
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  2. Click Export E2E room keys
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  3. Enter a secure passphrase and click Export
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  4. Choose to save the file
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  5. Select a directory on your computer
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Import

  1. Go to Element Security & Privacy settings
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  2. Click Import E2E room keys
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  3. Click Browse
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  4. Select your export
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  5. Enter your passphrase and click Import
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Element iOS

Export

  1. Tap the cog in the top left of Element
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  2. Tap Security
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  3. Tap Export keys manually
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  4. Enter a secure passphrase and tap Export
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  5. Choose Save to Files
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  6. Choose a location then tap Save
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Import

This is a temporary solution until this issue is resolved

  1. Tap the +  in the bottom right corner
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  2. Tap Create room
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  3. Tap the room name (Empty room) at the top
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  4. Tap the room name again
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  5. Under Advances, enable encryption
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  6. Tab Done in the top right
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  7. Tab the +  to send a file
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  8. Tap Send file
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  9. Browse to and select your export
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  10. Tap the file you just sent
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  11. Tap Import
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  12. Enter your passphrase and tap Import
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Element Android

Export

  1. Tap your user picture in the top right
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  2. Tap the cog
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  3. Tap Security & Privacy
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  4. Tap Export E2E room keys
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  5. Select a location and a file name, then tap SAVE
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  6. Enter a secure passphrase, then tap EXPORT
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Import

  1. Tap your user picture in the top right
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  2. Tap the cog
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  3. Tap Security & Privacy
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  4. Tap Import E2E room keys
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  5. Browse to and select your export
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  6. Enter your passphrase and tap IMPORT
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