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202 total results found

Understanding Matrix Spaces

Element Support Matrix Spaces

Matrix Spaces are a way to group multiple rooms together. Rooms can be in multiple spaces at once, and spaces themselves can also be included within other spaces. Much like rooms, Spaces can be made available publicly or kept private. From the Element Matrix...

Getting Started: Creating a Space

Element Support Matrix Spaces

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps You can create a space by clicking the + Create a space button, located at the bottom of the vertical navigation menu on the left when using the Element We...

Creating an EMS Account

Element Support EMS Account Management

Your EMS Account is used to manage and use your subscriptions with Element, whether for your own managed homeserver in the cloud, accessing your On-Premise subscription download portal or your Element One bridges. Depending on which subscription you want, yo...

Securing an EMS Account

Element Support EMS Account Management

Two-Factor Authentication From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to the EMS Con...

Changing an EMS Account Password

Element Support EMS Account Management

Changing your EMS Account Password From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to th...

Using the Matrix IRC Bridge

Element Support Bridges

The Matrix IRC Bridge is an IRC bridge for Matrix that will pass all IRC messages through to Matrix, and all Matrix messages through to IRC. If you're an end user of the bridge, it's unlikely you will need to use the below commands, your IRC Channels may alr...

How to run a Webserver on Standalone Deployments

Element On-Premise Documentation Appendices

This guide is does not come with support by Element. It is not part of the Element Server Suite (ESS) product. Use at your own risk. Remember you are responsible of maintaining this software stack yourself. Some config options require a web content to be serve...

Using the Matrix IRC Bridge as an End User

Element Support Bridges

If your homeserver has the Matrix IRC Bridge configured it will pass messages to and from IRC. Depending on your homeservers' IRC bridge configuration you will interact with IRC through various means; for instance your homeserver may have pre-configured Matr...

Automating ESS Deployment

Element On-Premise Documentation

The .element-enterprise-server Directory When you first run the installer binary, it will create a directory in your home folder, ~/.element-enterprise-server. This is where you'll find everything the installer uses / generates as part of the installation incl...

Using the Matrix XMPP Bridge as an End User

Element Support Bridges

If your homeserver has the Matrix XMPP Bridge configured it will pass messages to and from XMPP. You will interact with XMPP by; joining Matrix Rooms specifically bridged to existing XMPP rooms; speaking with XMPP users who have joined public Matrix rooms; o...

Kubernetes internal certificates have expired

EMS Knowledge Base

Issue Errors within cluster relating to expired Kubernetes internal certificates, i.e. E0830 12:45:48.789064 34964 proxy_server.go:147] Error while proxying request: x509: certificate has expired or is not yet valid: current time 2023-08-30T12:45:48+03:00 is ...

Getting Started Using the Admin API

Element Support Advanced Administration

The Synapse Admin API allows administration of your homeserver, such as managing users, rooms and media. In order to make use of the API you will need to have an admin user account present on the homeserver you wish to manage. Promoting a Matrix Account to A...

Deleting an EMS Account

Element Support EMS Account Management

Deleting an EMS Account From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to the EMS Contr...

Notifications, MDM & Push Gateway

Element On-Premise Documentation Appendices

The stock Android and iOS Apps will use an Element owned Push Gateway to send Notification via the Apple or Google Notifiction Services. The URL of our push gateway is https://matrix.org/_matrix/push/v1/notify The apps will on startup register with the Google ...

Element X status on EMS Cloud

Element Cloud Documentation

This page outlines the current plan for making sliding sync (required for Element X) available for EMS cloud customers. The page will be updated if anything changes. See the Element blog post “Element X: Ignition” for more information on Element X. Hosts using...

Setting up Element Call

Element On-Premise Documentation Integrations and Add-Ons

Introduction Element Call is Element's next generation of video calling, set to replace Jitsi in the future. Element Call is currently an experimental feature so please use it accordingly; it is not expected to replace Jitsi yet. How to set up Element Call Req...

Kubernetes : namespace-scoped deployments

Element On-Premise Documentation

Prepare the cluster - Admin side Installing the Helm Chart Repositories The first step is to start on a machine with helm v3 installed and configured with your kubernetes cluster and pull down the two charts that you will need. First, let's add the element-upd...

The Secure Border Gateway

EMS Knowledge Base

The Secure Border Gateway (SBG) is an HTTP proxy designed to filter and analyze Matrix traffic between both clients and the homeserver, as well as between the homeserver and other federating homeservers. This guide outlines the key functionalities and configur...

Using ESS with a local registry in air-gapped networks

EMS Knowledge Base

Issue In some air-gapped environments, rather than downloading the air-gapped artifacts from the Element EMS service, it may be prefereble to setup your local repository to download the artifacts automatically and make them available to the air-gapped K8s clu...

Setting Up the Skype for Business Bridge

Element On-Premise Documentation Integrations and Add-Ons

Configuring the Skype for Business Bridge Domains and certificates The first step in preparing a Skype for Business (S4B) Bridge is to assign it a hostname that other S4B Server deployments can connect to it via SIP federation. This requires configuring DNS r...