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Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps You can create a space by clicking the + Create a space button, located at the bottom of the vertical navigation menu on the left when using the Element We...

Your EMS Account is used to manage and use your subscriptions with Element, whether for your own managed homeserver in the cloud, accessing your On-Premise subscription download portal or your Element One bridges. Depending on which subscription you want, yo...

Two-Factor Authentication From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to the EMS Con...

Changing your EMS Account Password From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to th...

The Matrix IRC Bridge is an IRC bridge for Matrix that will pass all IRC messages through to Matrix, and all Matrix messages through to IRC. If you're an end user of the bridge, it's unlikely you will need to use the below commands, your IRC Channels may alr...

This guide is does not come with support by Element. It is not part of the Element Server Suite (ESS) product. Use at your own risk. Remember you are responsible of maintaining this software stack yourself. Some config options require a web content to be serve...

If your homeserver has the Matrix IRC Bridge configured it will pass messages to and from IRC. Depending on your homeservers' IRC bridge configuration you will interact with IRC through various means; for instance your homeserver may have pre-configured Matr...

The .element-enterprise-server Directory When you first run the installer binary, it will create a directory in your home folder, ~/.element-enterprise-server. This is where you'll find everything the installer uses / generates as part of the installation incl...

If your homeserver has the Matrix XMPP Bridge configured it will pass messages to and from XMPP. You will interact with XMPP by; joining Matrix Rooms specifically bridged to existing XMPP rooms; speaking with XMPP users who have joined public Matrix rooms; o...

Issue Errors within cluster relating to expired Kubernetes internal certificates, i.e. E0830 12:45:48.789064 34964 proxy_server.go:147] Error while proxying request: x509: certificate has expired or is not yet valid: current time 2023-08-30T12:45:48+03:00 is ...

The Synapse Admin API allows administration of your homeserver, such as managing users, rooms and media. In order to make use of the API you will need to have an admin user account present on the homeserver you wish to manage. Promoting a Matrix Account to A...

Deleting an EMS Account From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to the EMS Contr...

The stock Android and iOS Apps will use an Element owned Push Gateway to send Notification via the Apple or Google Notifiction Services. The URL of our push gateway is https://matrix.org/_matrix/push/v1/notify The apps will on startup register with the Google ...

This page outlines the current plan for making sliding sync (required for Element X) available for EMS cloud customers. The page will be updated if anything changes. See the Element blog post “Element X: Ignition” for more information on Element X. Hosts using...

Introduction Element Call is Element's next generation of video calling, set to replace Jitsi in the future. Element Call is currently an experimental feature so please use this accordingly, it is not expected to replace Jitsi yet. How to set up Element Call U...