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I need a new token!

EMS Knowledge Base

https://ems-docs.element.io/link/679#bkmrk-ess-subscription-cre

Archived

Preparing Element Server Suite PoC

🗃️ Element Server Suite Classic Documen... Appendices

Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server Suite. Note This guide is for running Proof of Concepts. We don't aim to show every feature here, we want to get you up and running most quickly. This guide is foc...

ESS
LTS 23.10
Archived

Element Knowledge and Documentation

Welcome

Please use the updated docs.element.io site body, button, input, select, label, textarea { font-family: 'Inter', sans-serif; } .CodeMirror, pre, #markdown-editor-input, .editor-toolbar, .code-base { font-family: monospace; } .break-text, ...

Removing Legacy Integrations

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Today, if you remove a Yaml integration's config, its components will not be removed from the cluster automatically. You will also need to manually remove the custom resources from the Kubernetes cluster. Removing Monitoring stack You need to delete first the ...

ESS
LTS 23.10
Archived

Element Settings

Element Support Element Web/Desktop Client Settings

Notice: Please be advised this document is currently a work in progress, some information is currently missing and will be updated in due course. Remember: Have you tried - https://element.io/help ?Don't forget to download our User Guide Relating to this page,...

EMS

Understanding Push Notifications

Element Support Element Android/iOS Client Settings

To best understand how push notifications are setup in Matrix, a good place to start is with the diagram below from the Push Gateway API. +--------------------+ +-------------------+ Matrix HTTP | ...

Support

Kubernetes Installations - Quick Start

🗃️ Element Server Suite Classic Documen...

For testing and evaluation purposes - Element cannot guarantee production readiness with these sample configurations. Requires Helm installed locally Deploying PostgreSQL to Kubernetes If you do not have a database present, it is possible to deploy PostgreSQL ...

ESS
LTS 23.10
Archived

Configuring Synapse workers

🗃️ Element Server Suite Classic Documen...

From the Installer's Synapse page, scroll down to Synapse workers view. Click on Add Workers You have to select a Worker Type. Here are the workers which can be useful to you : Pushers : If you experience slowness with notifications sending to clients Clien...

ESS
LTS 23.10
Archived

New Page

🗃️ Element Server Suite Classic Documen...

New Page

🗃️ Element Server Suite Classic Documen...

Setting up Delegated Authentication with LDAP on Windows AD

🗃️ Element Server Suite Classic Documen...

In the installer, set the following fields: Base: the distinguished name of the root level Org Unit in your LDAP directory. The distinguished name can be displayed by selecting View/Advanced Features in the Active Directory console and then, right-clicking ...

ESS
LTS 23.10
Archived

Setting up Delegated Authentication with OpenID on Microsoft Azure

🗃️ Element Server Suite Classic Documen...

Before setting up the installer, you have to configure Microsoft Azure Active Directory. Set up Microsoft Azure Active Directory You need to create an App registration. You have to select Redirect URI (optional) and set it to https://matrix.your-domain.com/_s...

ESS
LTS 23.10
Archived

Setting up Delegated Authentication with OpenID on Microsoft AD FS

🗃️ Element Server Suite Classic Documen...

Install Microsoft AD FS Before starting the installation, make sure: your Windows computer name is correct since you won't be able to change it after having installed AD FS you configured your server with a static IP address your server joined a domain and y...

ESS
LTS 23.10
Archived

Documentation Covering Installers from 2023-03.01 to 2023-05.04

🗃️ Element Server Suite Classic Documen... Archived Documentation Repository

element-on-premise-documentation.pdf

ESS
LTS 23.10
Archived

Setting up Sliding Sync

🗃️ Element Server Suite Classic Documen... Integrations and Add-Ons

Introduction to Sliding Sync Sliding Sync is a backend component required by the Element X client beta. It provides a mechanism for the fast synchronisation of Matrix rooms. It is not recommended for production use and is only provide to enable the usage of th...

ESS
LTS 23.10
Archived

module 'jsonschema._utils' has no attribute 'load_schema'

EMS Knowledge Base

Issue On-Premise installer fails to install with error: module 'jsonschema._utils' has no attribute 'load_schema' Environment On-Premise 2023-02.01 -> 2023-07.01 (Non-Airgapped) Resolution Please pause any updates to your installer before updating to 2023...

Getting Started with the Enterprise Helm Charts

🗃️ Element Server Suite Classic Documen...

Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...

ESS
LTS 23.10
Archived

Creating a Matrix Account

Element Support Matrix Account Management

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Creating your Matrix Account Depending on your homeserver, and it's configuration, the sign-up process may differ slightly, however the overall process sho...

Support