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The Workers section, which allows you to configure Synape Workers, is available under the 'Advanced' section of the Synapse page. What are Synapse Workers Synapse is built on Python, an inherent limitation of which is only being able to execute one thread at a...

This document is currently work-in-progress and might not be accurate. Please speak with your Element contact if you have any questions. Preparation This section outlines what you should do ahead of the migration in order to ensure the migration goes as quickl...

How to change an image used by a container deployed by ESS.                                                       details > summary::marker { content: "\02699\0FE0F\00020" } ol li::marker { font-size: 150%; color: var(--color-element-green); } ...

Element Desktop is a Matrix client for desktop platforms with Element Web at its core. You can download Element Desktop for Mac, Linux or Windows from the Element downloads page. See https://web-docs.element.dev/ for the Element Web and Desktop documentation. ...

LTS 24.04 Changelogs and important Update Notes, always check here before upgrading!                   Upgrade Notes for the 24.04 LTS If you are planning on upgrading to the LTS we always recommend upgrading to the latest LTS patch version, however you shou...

ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...

Find out more about the Secrets block found under each Sections' Advanced configuration options                                                       Under 'Advanced' in each section, you may find a block listing all the associated secrets configured as part...

ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...

Configuration options for how ESS can communicate with your PostgreSQL database.                   Config: This section of the ESS installer GUI will only be present if you are using the Kubernetes deployment option or you have opted to ...

Configuration options relating to how Media uploaded to your homeserver is handled by ESS.                                                       Config: The Media section allows you to customise where media uploaded to your homeserver sh...

Enabling Dehydrated Devices Support To enable the dehydrated devices feature Element Server Suite, follow these steps. Access the Admin Console Run the ESS Installer: ./element-enterprise-graphical-installer-YYYY-MM.VERSION-gui.bin Access the installer GU...

Room Retention policy enabled causes Synapse database to consume a lot of disk space Run the following command against synapse postgres database : \d+. On an installer-managed postgresql, you can access psql command using : kubectl exec -it -n element-onprem ...

Auditbot Viewing Error - Bad MAC This is a symptom that Auditbot Secure Storage got corrupted. It can happen if you try to change the passphrase of Auditbot through the UI for example. This procedure will make rooms history unable to decrypt in auditbot UI. Th...

You've installed Element Server Suite, what do you need to know? Check here for some essentials.                   End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...

Use this tool to understand the recommended resources for your desired ESS configuration.                   .better-spacing-for-sections { margin-block-start: 0em; margin-block-end: 0em; } .tri-layout-sides-content { display: none; } ...

Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server Suite. Note This guide is for running Proof of Concepts. We don't aim to show every feature here, we want to get you up and running most quickly. This guide is foc...

For Element Enterprise On-Premise, we support the following: Installation and Operation (Configuring the Installer, Debugging Issues) Synapse Usage/Configuration/Prioritised Bug Fixes Element Web Usage/Configuration/Prioritised Bug Fixes Integrations Delegat...

List of what is supported for this setup exists. Element supports the installation of microk8s using our installer on all installer supported platforms. Element supports upgrading microk8s using our installer on all installer supported platforms. Element sup...