module 'jsonschema._utils' has no attribute 'load_schema'
Issue
- On-Premise installer fails to install with error:
module 'jsonschema._utils' has no attribute 'load_schema'
Environment
- On-Premise
2023-02.01->2023-07.01(Non-Airgapped)
Resolution
Please pause any updates to your installer before updating to 2023-07.02.
If you need to run an update, you can work around the error by editing ~/. ..element-enterprise-server/installer/requirements.txtopenapi_schema_validator==0.4.0 to openapi_schema_validator==0.5.0 .
Please update your version of the installer to 2023-07.02 (once available) or newer. Installations using these newer versions will prevent this issue from re-occurring.
Root Cause
The On-Premise installer installs required dependancies when run. The update of jsonschema to 4.18.0 has broken compatibility with the version of openapi_schema_validator the affected installer versions use.
Customers using the airgapped installer of affected versions will not be affected as the dependancies included in the build pre-date the 4.18.0 update.