Submit Debug Logs
-
Search for other issues of the same problem on
- Element Web and Desktop: https://github.com/vector-im/element-web/issues
- Element iOS: https://github.com/vector-im/element-ios/issues
- Element Android: https://github.com/vector-im/element-android/issues
-
If you cannot find any, create one by clicking
New issue
, thenGet started
in theBug report
section.
-
Go to the section for your device
Element Web and Desktop
-
Go to Element
All settings
-
Under
Help & About
, clickSubmit debug logs
-
Enter a GitHub issue link and a description. Then click
Send logs
-
Click
OK
Element iOS
-
Tap the cog in the top left of Element
-
Scroll down to the
OTHER
section, then tapReport bug
-
Enter a GitHub issue link and a description, make sure
Send logs
is checked, then clickSend
Element Android
-
Tap the three stacked dots in the top right
-
Tap
Report bug
-
Enter a GitHub issue link and a description, make sure
Send logs
, andSend crash logs
are checked, then tap the send arrow in the top right