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Issue I'm having an issue with Element's on premise server suite and need to know what data to collect to share with Element. Environment Element Enterprise Server Suite On-Premise Resolution The following data is helpful to collect for Element: For issues...

Issue I lost my EMS token and now I can't set up new installations. Environment Element Server Suite Resolution Browse to https://ems.element.io/on-premise/subscriptions and you will see a page with all of your subscriptions that looks similar to: For y...

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Welcome to Element Server Suite! Our secure communications platform enables a lot of functionality out of the box. This guide will help you get started. Components of Element Server Suite The Element Server Suite is composed of the following functionality: El...

N.B. This document relates to versions 2023-07.01 and later. First, let’s get started by logging into the admin console. To do this, make sure that the installer is still running or bring it up by running the installer binary like this (Please specify the corr...

element-on-premise-documentation.pdf

Introduction to Sliding Sync Sliding Sync is a backend component required by the Element X client beta. It provides a mechanism for the fast synchronisation of Matrix rooms. It is not recommended for production use and is only provide to enable the usage of th...