Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

258 total results found

Administration

Element On-Premise Documentation LTS 24.04

Migrating? Automate your deployment? Configuring Backups? Guides for Administrators here!

Support and Troubleshooting

Element On-Premise Documentation LTS 24.04

Need some help? Start here for Troubleshooting guides and how to get in touch for Support

Support Policies

Element On-Premise Documentation LTS 23.10

Integrations

Element On-Premise Documentation LTS 24.04

Public Slack Bridge

Element Cloud Documentation Integrations

Matrix.org provides a public free Slack bridge, which is free to use forever but comes with some limitations: You can bridge to an unlimited number of channels, but only public channels. You must bridge to a public room. Matrix users cannot puppet themselves,...

Admin Bot

Element Cloud Documentation Integrations

Matrix brings lots of possibilities for collaboration through federation of different homeservers. This calls for moderation tools which consider the decentral power levels of Matrix rooms. Admin Bot is only available on homeservers with the Element Enterprise...

Audit Bot

Element Cloud Documentation Integrations

Audit Bot is for compliance with the law or your organization's guidelines. This service account allows you to read every conversation on your server, including encrypted conversations. Audit Bot is only available on homeservers with the Element Enterprise Clo...

Add Email to Your Account

Element Cloud Documentation Element

Go to Element All settings Enter your email address and click Add When you get this message, check your email Click the link in the email. Make sure it opens in another tab/window, leaving your Element client where it is When you get this message...

Change Account Password

Element Cloud Documentation Element

Resetting the account password will log out all your sessions. Before doing this, make sure that all your sessions are connected to key backup, all sessions have backed up all their keys. See Check Cross Signing Status, and you have your correct key backup pa...

Submit Debug Logs

Element Cloud Documentation Element

Search for other issues of the same problem on Element Web and Desktop: https://github.com/element-hq/element-web/issues Element iOS: https://github.com/element-hq/element-ios/issues Element Android: https://github.com/element-hq/element-android/issues ...

Set up Cross Signing

Element Cloud Documentation Cross Signing

On first login to a new account Sign up or log in Click Generate a Security Key or Enter a Security Phrase. Then click Continue Take note of your key, then click Continue If you did not set it up on first login, or if you did not get asked If you do ...

Check Status

Element Cloud Documentation Cross Signing

Go to Element Security & Privacy settings Expand the Advanced section Look for All keys backed up

Export and Import E2E Room Keys

Element Cloud Documentation Cross Signing

Element Web and Desktop Export Go to Element Security & Privacy settings Click Export E2E room keys Enter a secure passphrase and click Export Choose to save the file Select a directory on your computer Import Go to Element Security & Privac...

Reset Cross Signing

Element Cloud Documentation Cross Signing

Only do this if you have forgotten or lost your cross signing backup passphrase. Please read through the entire document before starting to make sure you understand the consequences of doing this. If you have an active session If you DO NOT have an active ...

Verify new Login

Element Cloud Documentation Cross Signing

When you log in to a new device/session, you must verify the login and connect it to cross signing and secret storage to access your backed up encryption keys for historical messages. This assumes you already have configured cross signing, see Set up Cross Sig...

Deutsch: Nutzung der eigenen Domain mit EMS

Element Cloud Documentation Non-English

Matrix ist ein Chat-Protokoll, mit dem Nutzer*innen auf verschiedenen Servern miteinander chatten können. Deshalb ist, wie bei E-Mail-Adressen, der Server fester Bestandteil einer jeden Nutzer-Adresse: @jennifer:unternehmen.de. Nach dem @-Zeichen folgt der Ben...

Setting up Permalinks With the Installer

Element On-Premise Documentation LTS 23.10

Element Extra Configurations Please go to the "Element Web" page of the installer, click on "Advanced" and add the following to "Additional Configuration": { "permalinkPrefix": "https://<element fqdn>" } Re-run the installer.

Setting up Delegated Authentication With the Installer

Element On-Premise Documentation LTS 23.10

Delegated Authentication At present, we support delegating the authentication of users to the following provider interfaces: LDAP SAML OIDC CAS When enabling Delegated Auth, you can still allow local users managed by Element to connect to the instance Whe...

Setting up Group Sync with the Installer

Element On-Premise Documentation LTS 23.10 Integrations and Add-Ons

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in order to set up permissions on Spaces and Rooms in the Element Ecosystem. Please note that the initial version we are providing only supports a single node, non-fede...

Setting up GitLab, GitHub, JIRA and Webhooks Integrations With the Installer

Element On-Premise Documentation LTS 23.10 Integrations and Add-Ons

In Element Server Suite, our GitLab, GitHub, and JIRA extensions are provided by the hookshot package. This documentation explains how to configure hookshot. Configuring Hookshot with the Installer From the Installer's Integrations page, click "Install" under ...

Installer fails on enabling addons

EMS Knowledge Base

Issue The installer is stating that it's failed and I'm seeing messages like: skipping: [localhost] => (item=host-access) changed: [localhost] => (item=ingress) FAILED - RETRYING: [localhost]: enable addons (3 retries left). FAILED - RETRYING: [localhost]: en...

element
onpremise
rhel

I can't upload files after updating to 0.6.1

EMS Knowledge Base

Issue Can no longer upload files after upgrading my PoC environment to 0.6.1. Environment Ubuntu 20.04 Element Enterprise Installer 0.6.1 Resolution To resolve this issue, recursively change the permissions of the directory configured in parameters.yml as ...

element
onpremise
kcs

Troubleshooting

Element On-Premise Documentation LTS 23.10

Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a little bit about kubernetes and how to check the status of the various resources. This guide will walk you through some of the initial steps that you'll want to take ...

After upgrading to 1.0.0, postgres-0 is in CrashLoopBackOff state

EMS Knowledge Base

Issue I upgraded my environment from 0.6.1 to 1.0.0 and now postgres-0 is in CrashLoopBackOff state: [user@element2 element-enterprise-installer-1.0.0]$ kubectl get pods -n element-onprem ... postgres-0 0/1 CrashLoopBackO...

onpremise
element
kcs