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🗃️ Element Server Suite Documentation LTS 23.10

LTS 23.10 is now out of support, we recommend upgrading to the latest LTS 24.10. To upgrade, please update your deployment to the latest LTS 23.10 release. You can then upgrade to the latest patch release of LTS 24.10.

ESS
LTS 23.10
Archived

Element Server Suite Documentation LTS 24.04

We recommend upgrading to the latest LTS 24.10, before doing so please upgrade to the latest patch release available. For customers using the GroupSync integration, it is recommended to turn on Dry Run mode before performing an upgrade.

ESS
LTS 24.04
Archived

Element Server Suite Documentation LTS 24.10

Having trouble? Login to your EMS Account and use the contact form to raise a ticket with Support. See the Support page for more details.

ESS
LTS 24.10

Archived Documentation Repository

🗃️ Element Server Suite Documentation L...

ESS
LTS 23.10
Archived

Integrations and Add-Ons

🗃️ Element Server Suite Documentation L...

ESS
LTS 23.10
Archived

Appendices

🗃️ Element Server Suite Documentation L...

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LTS 23.10
Archived

Installation of Core Components

Element Server Suite Documentation LTS ...

Breakdown of each section present within the installer, detailing each configurable option. Including how each choice functions, the config it generates and general guidance.

ESS
LTS 24.04
Archived

Advanced Configuration

Element Server Suite Documentation LTS ...

Need help doing something more advanced? See guides for Helm Chart installs, Synapse Workers and more!

ESS
LTS 24.04
Archived

Administration

Element Server Suite Documentation LTS ...

Migrating? Automate your deployment? Configuring Backups? Guides for Administrators here!

ESS
LTS 24.04
Archived

Support and Troubleshooting

Element Server Suite Documentation LTS ...

Need some help? Start here for Troubleshooting guides and how to get in touch for Support

ESS
LTS 24.04
Archived

Support Policies

🗃️ Element Server Suite Documentation L...

ESS
LTS 23.10
Archived

Integrations

Element Server Suite Documentation LTS ...

ESS
LTS 24.04
Archived

Installation of Core Components

Element Server Suite Documentation LTS ...

ESS
LTS 24.10

Integrations

Element Server Suite Documentation LTS ...

ESS
LTS 24.10

Advanced Configuration

Element Server Suite Documentation LTS ...

Need help doing something more advanced? See guides for Helm Chart installs, Synapse Workers and more!

ESS
LTS 24.10

Administration

Element Server Suite Documentation LTS ...

Migrating? Automate your deployment? Configuring Backups? Guides for Administrators here!

ESS
LTS 24.10

Support and Troubleshooting

Element Server Suite Documentation LTS ...

ESS
LTS 24.10

Setting up Permalinks With the Installer

🗃️ Element Server Suite Documentation L...

Element Extra Configurations Please go to the "Element Web" page of the installer, click on "Advanced" and add the following to "Additional Configuration": { "permalinkPrefix": "https://<element fqdn>" } Re-run the installer.

ESS
LTS 23.10
Archived

Setting up Delegated Authentication With the Installer

🗃️ Element Server Suite Documentation L...

Delegated Authentication At present, we support delegating the authentication of users to the following provider interfaces: LDAP SAML OIDC CAS When enabling Delegated Auth, you can still allow local users managed by Element to connect to the instance Whe...

ESS
LTS 23.10
Archived

Setting up Group Sync with the Installer

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in order to set up permissions on Spaces and Rooms in the Element Ecosystem. Please note that the initial version we are providing only supports a single node, non-fede...

ESS
LTS 23.10
Archived

Setting up GitLab, GitHub, JIRA and Webhooks Integrations With the Installer

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

In Element Server Suite, our GitLab, GitHub, and JIRA extensions are provided by the hookshot package. This documentation explains how to configure hookshot. Configuring Hookshot with the Installer From the Installer's Integrations page, click "Install" under ...

ESS
LTS 23.10
Archived

Troubleshooting

🗃️ Element Server Suite Documentation L...

Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a little bit about kubernetes and how to check the status of the various resources. This guide will walk you through some of the initial steps that you'll want to take ...

ESS
LTS 23.10
Archived

Using the Installer in an Air-Gapped Environment

🗃️ Element Server Suite Documentation L...

Defining Air-Gapped Environments An air-gapped environment is any environment in which the running hosts will not have access to the greater internet. This proposes a situation in which these hosts are unable to get access to various needed bits of software fr...

ESS
LTS 23.10
Archived

Setting Up Jitsi and TURN With the Installer

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Configure the Installer to install Jitsi and TURN Prerequisites Firewall You will have to open the following ports to your microk8s host (or k8s cluster) to enable coturn and jitsi : For jitsi : 30301/tcp 30300/udp For coturn, allow the following ports :...

ESS
LTS 23.10
Archived

Documentation covering v1 and installers prior to 2022-07.03

🗃️ Element Server Suite Documentation L... Archived Documentation Repository

element-on-premise-documentation-july28-2022.pdf

ESS
LTS 23.10
Archived

Setting up Adminbot and Auditbot

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Overview Adminbot allows for an Element Administrator to become admin in any existing room or space on a managed homeserver. This enables you to delete rooms for which the room administrator has left your company and other useful administration actions. Auditb...

ESS
LTS 23.10
Archived

Kubernetes Installations

🗃️ Element Server Suite Documentation L...

Overview Our Installer can handle the installation of Element Enterprise into your existing production kubernetes (k8s) environment. Server minimum requirements The ESS deployment resource usage is described in ESS Sizing. Prerequisites Before beginning the in...

ESS
LTS 23.10
Archived

Single Node Installs: Storage and Backup Guidelines

🗃️ Element Server Suite Documentation L...

General storage recommentations for single-node instances /data is where the standalone deployment installs PostgreSQL data and Element Deployment data. It should be a distinct mount point. Ideally this would have an independent lifecycle from the server it...

ESS
LTS 23.10
Archived

Setting up On-Premise Metrics

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Setting up VictoriaMetrics and Grafana From the Installer's Integrations page, click "Install" under "Monitoring" For the provided prom.yml, see the following descriptions of the parameters: If you want to write prometheus data to a remote prometheus instanc...

ESS
LTS 23.10
Archived

Setting up Location Sharing

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Overview The ability to send a location share, whether static or live, is available without any additional configuration. However, when receiving a location share, in order to display it on a map, the client must have access to a tile server. If it does not, t...

ESS
LTS 23.10
Archived

Documentation Covering Installers From 2022.07.03 to 2022.09.05

🗃️ Element Server Suite Documentation L... Archived Documentation Repository

element-on-premise-documentation-0703-0905.pdf

ESS
LTS 23.10
Archived

Setting Up the Telegram Bridge

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Configuring Telegram bridge On Telegram platform Login to my.telegram.org to get a telegram app ID and hash (get from ). You should use a phone number associated to your company. Basic config From the Installer's Integrations page, click "Install" under "Tel...

ESS
LTS 23.10
Archived

Setting Up the Teams Bridge

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Configuring Teams Bridge Register with Microsoft Azure You will first need to generate an "Application" to serve connect your Teams bridge with Microsoft. Connect to Azure on https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Overview ...

ESS
LTS 23.10
Archived

Setting Up the IRC Bridge

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Matrix IRC Bridge The Matrix IRC Bridge is an IRC bridge for Matrix that will pass all IRC messages through to Matrix, and all Matrix messages through to IRC. Please also refer to the bridges' specific documentation for additional guidance. For usage of the IR...

ESS
LTS 23.10
Archived

Setting Up the XMPP Bridge

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Configuring the XMPP Bridge The XMPP bridge relies on the xmpp "component" feature. It is an equivalent of matrix application services. You need to configure an XMPP Component on an XMPP Server that the bridge will use to bridge matrix and xmpp user. On the ho...

ESS
LTS 23.10
Archived

Setting Up the SIP Bridge

🗃️ Element Server Suite Documentation L... Integrations and Add-Ons

Configuring SIP bridge Basic config From the Installer's Integrations page, click "Install" under "SIP Bridge" For the provided sipbridge.yml, please see the following documentation: - `postgres_create_in_cluster`: `true` to create the postgres db into the k8s...

ESS
LTS 23.10
Archived

Setting Up Well Known Delegation

🗃️ Element Server Suite Documentation L...

Well Known Delegation Configuration From the Installer's Integrations page, click "Install" under "Well-Known Delegation". Add any client configuration here: A sample client configuration might look like: { "im.vector.riot.jitsi": { "preferredDo...

ESS
LTS 23.10
Archived