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Cluster Section
Settings specific to the environment which you are deploying ESS into such as CA. Config: In the Cluster section you will find options to configure settings specific to the cluster which Element Deployment will run on t...
Requirements and Recommendations
What do you need to get started, covering hardware, software and your environment? Software Element Enterprise Server Element Server Suite Download Page To download the installer you require a Element Ser...
Preparing Element Server Suite PoC
Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server Suite. Note This guide is for running Proof of Concepts. We don't aim to show every feature here, we want to get you up and running most quickly. This guide is foc...
Installing Element Server Suite
First-time installation, Upgrading or Reconfiguring ESS? See here for advice on getting started. First-Time Installation Make sure you've read the Requirements and Recommendations page so your environment is ready for installation. Running ...
Host Section
Initial configuration options specific to the installer, including how ESS should be deployed. Config: The first section of the ESS installer GUI is the Host section, here you will configure essential details of how ESS...
Database Section
Configuration options for how ESS can communicate with your PostgreSQL database. Config: This section of the ESS installer GUI will only be present if you are using the Kubernetes deployment option or you have opted to ...
Synapse Section
The Synapse configuration options for your Matrix Homeserver incl. registration & encryption. Config: Synapse is the Matrix homeserver that powers ESS, in this section you will be customising settings relating to your h...
Synapse Section: Federation
Detailed information on configuring homeserver Federation including Trusted Key Servers. Federation is the process by which users on different servers can participate in the same room. For this to work, all servers participating in a room m...
Integrator Section
Configuration options relating to the Integrator provided by ESS. Config: In the Integrator section you will find options to configure settings specific to the integrator which is use...
Setting up Element Call
Introduction Element Call is Element's next generation of video calling, set to replace Jitsi in the future. Element Call is currently an experimental feature so please use it accordingly; it is not expected to replace Jitsi yet. How to set up Element Call Req...
Backup and Restore
An ESS Administrators focused guide on backing up and restoring Element Server Suite. .CodeMirror.cm-s-default { margin-bottom: 0px; } Welcome, ESS Administrators. This guide is crafted for your...
Introduction to Element Server Suite
What is Element Server Suite and how does it work? .content-wrap img, .markdown-editor-display img { max-height: 100%; max-width: 100%; } Element Server Suite provides an enterprise-grade secure com...
Post-Installation Essentials
You've installed Element Server Suite, what do you need to know? Check here for some essentials. End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...
Helm Chart Installation
Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...
Migration from self-hosted to ESS On-Premise
Notes Migrate from self-hosted to Element Server Suite (On-Premise) Preparation This section outlines what you should do ahead of the migration in order to ensure the migration goes as quickly as possible and without issues. At the latest 48 hours before your...
Post-Installation Essentials
You've installed Element Server Suite, what do you need to know? Check here for some essentials. End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...
Single Node Installations
Installing a Standalone Server Overview Our installer can handle the installation of environments in which only one server is available. This environment consists of a single server with a microk8s deployment in which we deploy our Element Server Suite to, res...
Helm Chart Installation
Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...
Getting Started with the Enterprise Helm Charts
Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...
ESS LTS 24.10 Change Logs and Upgrade Notes
LTS 24.10 Changelogs and important Update Notes, always check here before upgrading! Upgrade Notes for the 24.10 LTS If you plan on upgrading to this LTS we always recommend upgrading to the latest patch version of your current LTS and then...