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Guidance on High Availability
ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...
Starting and Stopping ESS Services
Stopping a component To stop a component, such as Synapse, it is necessary to stop the operator : kubectl scale deploy/element-operator-controller-manager -n operator-onprem --replicas 0 Once the operator is stopped, you can delete the Synapse resource to rem...
ESS Sizing Calculator
Use this tool to understand the recommended resources for your desired ESS configuration. .better-spacing-for-sections { margin-block-start: 0em; margin-block-end: 0em; } .tri-layout-sides-content { display: none; } ...
Domains Section
Configure the domains ESS should use for the main components deployed by ESS. Config: The second section of the ESS installer GUI is the Domains section, here you will configure the fully-qualified domain names for each...
Media Section
Configuration options relating to how Media uploaded to your homeserver is handled by ESS. Config: The Media section allows you to customise where media uploaded to your homeserver sh...
ESS Sizing Calculator
Use this tool to understand the recommended resources for your desired ESS configuration. .better-spacing-for-sections { margin-block-start: 0em; margin-block-end: 0em; } .tri-layout-sides-content { display: none; } ...
ESS LTS 24.04 Change Logs and Upgrade Notes
LTS 24.04 Changelogs and important Update Notes, always check here before upgrading! Upgrade Notes for the 24.04 LTS If you are planning on upgrading to the LTS we always recommend upgrading to the latest LTS patch version, however you shou...
Support
What's supported and how to get in touch! Getting in touch Need some help? Simply log in to your EMS Control Panel with the EMS Account associated with your Element Server Suite Enterprise subscription. T...
Cluster Section
Settings specific to the environment which you are deploying ESS into such as CA. Config: In the Cluster section you will find options to configure settings specific to the cluster which Element Deployment will run on t...
Preparing Element Server Suite PoC
Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server Suite. Note This guide is for running Proof of Concepts. We don't aim to show every feature here, we want to get you up and running most quickly. This guide is foc...
Host Section
Initial configuration options specific to the installer, including how ESS should be deployed. Config: The first section of the ESS installer GUI is the Host section, here you will configure essential details of how ESS...
Database Section
Configuration options for how ESS can communicate with your PostgreSQL database. Config: This section of the ESS installer GUI will only be present if you are using the Kubernetes deployment option or you have opted to ...
Synapse Section
The Synapse configuration options for your Matrix Homeserver incl. registration & encryption. Config: Synapse is the Matrix homeserver that powers ESS, in this section you will be customising settings relating to your h...
Synapse Section: Federation
Detailed information on configuring homeserver Federation including Trusted Key Servers. Federation is the process by which users on different servers can participate in the same room. For this to work, all servers participating in a room m...
Integrator Section
Configuration options relating to the Integrator provided by ESS. Config: In the Integrator section you will find options to configure settings specific to the integrator which is use...
Introduction to Element Server Suite
What is Element Server Suite and how does it work? .content-wrap img, .markdown-editor-display img { max-height: 100%; max-width: 100%; } Element Server Suite provides an enterprise-grade secure com...
Post-Installation Essentials
You've installed Element Server Suite, what do you need to know? Check here for some essentials. End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...
Helm Chart Installation
Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...
Post-Installation Essentials
You've installed Element Server Suite, what do you need to know? Check here for some essentials. End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...
ESS LTS 24.10 Change Logs and Upgrade Notes
LTS 24.10 Changelogs and important Update Notes, always check here before upgrading! Upgrade Notes for the 24.10 LTS If you plan on upgrading to this LTS we always recommend upgrading to the latest patch version of your current LTS and then...