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Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps Transferring Ownership of a Room There are several scenarios where you might wish to transfer ownership of a room; perhaps you no longer wish to maintain t...

Matrix Spaces are a way to group multiple rooms together. Rooms can be in multiple spaces at once, and spaces themselves can also be included within other spaces. Much like rooms, Spaces can be made available publicly or kept private. From the Element Matrix...

Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps You can create a space by clicking the + Create a space button, located at the bottom of the vertical navigation menu on the left when using the Element We...

Your EMS Account is used to manage and use your subscriptions with Element, whether for your own managed homeserver in the cloud, accessing your On-Premise subscription download portal or your Element One bridges. Depending on which subscription you want, yo...

Two-Factor Authentication From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to the EMS Con...

Changing your EMS Account Password From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to th...

The Matrix IRC Bridge is an IRC bridge for Matrix that will pass all IRC messages through to Matrix, and all Matrix messages through to IRC. If you're an end user of the bridge, it's unlikely you will need to use the below commands, your IRC Channels may alr...

If your homeserver has the Matrix IRC Bridge configured it will pass messages to and from IRC. Depending on your homeservers' IRC bridge configuration you will interact with IRC through various means; for instance your homeserver may have pre-configured Matr...

The .element-enterprise-server Directory When you first run the installer binary, it will create a directory in your home folder, ~/.element-enterprise-server. This is where you'll find everything the installer uses / generates as part of the installation incl...

If your homeserver has the Matrix XMPP Bridge configured it will pass messages to and from XMPP. You will interact with XMPP by; joining Matrix Rooms specifically bridged to existing XMPP rooms; speaking with XMPP users who have joined public Matrix rooms; o...

Issue Errors within cluster relating to expired Kubernetes internal certificates, i.e. E0830 12:45:48.789064 34964 proxy_server.go:147] Error while proxying request: x509: certificate has expired or is not yet valid: current time 2023-08-30T12:45:48+03:00 is ...

The Synapse Admin API allows administration of your homeserver, such as managing users, rooms and media. In order to make use of the API you will need to have an admin user account present on the homeserver you wish to manage. Promoting a Matrix Account to A...

Deleting an EMS Account From the Element homepage, click Sign In then Admin Dashboard to be taken to the EMS Control Panel. If you aren't logged in already, you will be presented with the login screen - sign in using your details to be taken to the EMS Contr...

The Client-Server API allows a user to perform any action they could via a Matrix client programatically. In order to make use of the API you will need to retrieve an access token for your account. Getting your access_token In order to use the Client-Server ...

Detailed information on configuring homeserver Federation including Trusted Key Servers.                   Federation is the process by which users on different servers can participate in the same room. For this to work, all servers participating in a room m...

The Synapse configuration options for your Matrix Homeserver incl. registration & encryption.                   Config: Synapse is the Matrix homeserver that powers ESS, in this section you will be customising settings relating to your h...

Initial configuration options specific to the installer, including how ESS should be deployed.                   Config: The first section of the ESS installer GUI is the Host section, here you will configure essential details of how ESS...

Configure the domains ESS should use for the main components deployed by ESS.                   Config: The second section of the ESS installer GUI is the Domains section, here you will configure the fully-qualified domain names for each...