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Users Section By default the users section will display all active user accounts present on your homeserver, listing their Matrix ID followed by their Display Name and whether the user is a Synapse Admin. Navigating Users will be displayed in a list, defaulti...

ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...

Stopping a component To stop a component, such as Synapse, it is necessary to stop the operator : kubectl scale deploy/element-operator-controller-manager -n operator-onprem --replicas 0 Once the operator is stopped, you can delete the Synapse resource to rem...

What's supported and how to get in touch!                                                       Getting in touch Need some help? Simply log in to your EMS Control Panel with the EMS Account associated with your Element Server Suite Enterprise subscription. T...

Configure the domains ESS should use for the main components deployed by ESS.                   Config: The second section of the ESS installer GUI is the Domains section, here you will configure the fully-qualified domain names for each...

Configure and/or provide the certificates that should be used for each domain served by ESS.                   Config: The third section of the ESS installer GUI is the Domains section, here you will configure the certificates to use for...

Configuration options relating to how Media uploaded to your homeserver is handled by ESS.                                                       Config: The Media section allows you to customise where media uploaded to your homeserver sh...

Initial configuration options specific to the installer, including how ESS should be deployed.                   Config: The first section of the ESS installer GUI is the Host section, here you will configure essential details of how ESS...

Use this tool to understand the recommended resources for your desired ESS configuration.                   .better-spacing-for-sections { margin-block-start: 0em; margin-block-end: 0em; } .tri-layout-sides-content { display: none; } ...

Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a little bit about kubernetes and how to check the status of the various resources. This guide will walk you through some of the initial steps that you'll want to take ...

LTS 24.10 Changelogs and important Update Notes, always check here before upgrading!                   Upgrade Notes for the 24.10 LTS If you plan on upgrading to this LTS we always recommend upgrading to the latest patch version of your current LTS and then...

First-time installation, Upgrading or Reconfiguring ESS? See here for advice on getting started.                   First-Time Installation Make sure you've read the Requirements and Recommendations page so your environment is ready for installation. Running ...

What do you need to get started, covering hardware, software and your environment?                                                       Software Element Enterprise Server Element Server Suite Download Page To download the installer you require a Element Ser...

A detailed look at Delegated Authentication options available and setup examples.                                                       Config: This is a new section introduced in LTS 24.10 which replaces the previous Delegated Authentic...

Detailed information on configuring homeserver Federation including Trusted Key Servers.                   Federation is the process by which users on different servers can participate in the same room. For this to work, all servers participating in a room m...