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Configuring the Skype for Business Bridge Domains and certificates The first step in preparing a Skype for Business (S4B) Bridge is to assign it a hostname that other S4B Server deployments can connect to it via SIP federation. This requires configuring DNS r...

Issue In some deployments, you might want to customize the containers, because you want to add contents, change the web clients features, etc. Environment Element Server Suite (ESS) On-Premise Resolution The steps are: Create a new configmap definition wi...

The values provided below are indicative and might vary a lot depending on your setup, the volume of federation traffic, active usage, bridged use-cases, integrations enabled, etc. CPU & Memory Synapse Homeserver The installer comes with default installation p...

Element Desktop is a Matrix client for desktop platforms with Element Web at its core. You can download Element Desktop for Mac, Linux or Windows from the Element downloads page. See https://web-docs.element.dev/ for the Element Web and Desktop documentation. ...

Introduction Welcome, ESS Administrators. This guide is crafted for your role, focusing on the pragmatic aspects of securing crucial data within the Element Server Suite (ESS). ESS integrates with external PostgreSQL databases and persistent volumes and is dep...

Cosign ESS Verification Key ESS does not use Cosign transaction log to be able to support airgapped deployment. We are instead relying on a public key that you can ask if you need to run image verification in your cluster. The ESS Cosign public key is the foll...

ArgoCD can support getting the ESS CRDs Status as resource health using Custom Health Checks You need to configure the following under the configmap argocd-cm of argocd : data: resource.customizations: | matrix.element.io/*: health.lua: | h...

ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...

Room Retention policy enabled causes Synapse database to consume a lot of disk space Run the following command against synapse postgres database : \d+. On an installer-managed postgresql, you can access psql command using : kubectl exec -it -n element-onprem ...

Auditbot Viewing Error - Bad MAC This is a symptom that Auditbot Secure Storage got corrupted. It can happen if you try to change the passphrase of Auditbot through the UI for example. This procedure will make rooms history unable to decrypt in auditbot UI. Th...

For Element Enterprise On-Premise, we support the following: Installation and Operation (Configuring the Installer, Debugging Issues) Synapse Usage/Configuration/Prioritised Bug Fixes Element Web Usage/Configuration/Prioritised Bug Fixes Integrations Delegat...

List of what is supported for this setup exists. Element supports the installation of microk8s using our installer on all installer supported platforms. Element supports upgrading microk8s using our installer on all installer supported platforms. Element sup...

What is Element Server Suite? Element Server Suite provides an enterprise-grade secure communications platform that can be run either on your own premise or in our Element Cloud. Element Server Suite includes the Element Matrix Server, which provides a host of...