Advanced Search
Search Results
58 total results found
Configuring Element Desktop
Element Desktop is a Matrix client for desktop platforms with Element Web at its core. You can download Element Desktop for Mac, Linux or Windows from the Element downloads page. See https://web-docs.element.dev/ for the Element Web and Desktop documentation. ...
ESS - Backup & Restore Guide
Introduction Welcome, ESS Administrators. This guide is crafted for your role, focusing on the pragmatic aspects of securing crucial data within the Element Server Suite (ESS). ESS integrates with external PostgreSQL databases and persistent volumes and is dep...
Verifying ESS releases against Cosign
Cosign ESS Verification Key ESS does not use Cosign transaction log to be able to support airgapped deployment. We are instead relying on a public key that you can ask if you need to run image verification in your cluster. The ESS Cosign public key is the foll...
ESS CRDs support in ArgoCD
ArgoCD can support getting the ESS CRDs Status as resource health using Custom Health Checks You need to configure the following under the configmap argocd-cm of argocd : data: resource.customizations: | matrix.element.io/*: health.lua: | h...
Guidance on High Availability
ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...
Synapse database troubleshooting
Room Retention policy enabled causes Synapse database to consume a lot of disk space Run the following command against synapse postgres database : \d+. On an installer-managed postgresql, you can access psql command using : kubectl exec -it -n element-onprem ...
Auditbot troubleshooting
Auditbot Viewing Error - Bad MAC This is a symptom that Auditbot Secure Storage got corrupted. It can happen if you try to change the passphrase of Auditbot through the UI for example. This procedure will make rooms history unable to decrypt in auditbot UI. Th...
On-Premise Support Scope of Coverage
For Element Enterprise On-Premise, we support the following: Installation and Operation (Configuring the Installer, Debugging Issues) Synapse Usage/Configuration/Prioritised Bug Fixes Element Web Usage/Configuration/Prioritised Bug Fixes Integrations Delegat...
Single Node Scope of Coverage Addendum
List of what is supported for this setup exists. Element supports the installation of microk8s using our installer on all installer supported platforms. Element supports upgrading microk8s using our installer on all installer supported platforms. Element sup...
Introduction to Element Server Suite
What is Element Server Suite? Element Server Suite provides an enterprise-grade secure communications platform that can be run either on your own premise or in our Element Cloud. Element Server Suite includes the Element Matrix Server, which provides a host of...
Migration from self-hosted to ESS On-Premise
Notes Migrate from self-hosted to Element Server Suite (On-Premise) Preparation This section outlines what you should do ahead of the migration in order to ensure the migration goes as quickly as possible and without issues. At the latest 48 hours before your...
Single Node Installations
Installing a Standalone Server Overview Our installer can handle the installation of environments in which only one server is available. This environment consists of a single server with a microk8s deployment in which we deploy our Element Server Suite to, res...
Getting Started with the Enterprise Helm Charts
Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...