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Frequently Asked Questions

Element Cloud Documentation

Account Management Can I migrate from Element One to Element Home/Cloud? Unfortunately, Element One and Home are different products and do not currently have an upgrade path. You can set up an Element Home/Cloud host, then manually invite your new Elemen...

EMS

How to Get an EMS Server

Element Cloud Documentation Element Matrix Services

Go to https://ems.element.io/user/hosting#/hosts and click the “Register” link below the sign-in button. Fill in your details and click the Register button. Note: Your password must be at least 12 characters long. Look in your inbox for your verificati...

EMS