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Dedicated Hookshot instances are available for EMS customers. To request Hookshot added to your server, please talk to Support or your Account Manager. This guide only covers EMS-specific settings. You must review the Hookshot documentation available at https:...

For this guide, I will be using the domain element.io. I will set up EMS so that the Matrix usernames becomes @someone:element.io, and the Element client will be at https://chat.element.io/ From the guide at Get Your Own EMS Server, I will be replacing the EMS...

Matrix ist ein Chat-Protokoll, mit dem Nutzer*innen auf verschiedenen Servern miteinander chatten können. Deshalb ist, wie bei E-Mail-Adressen, der Server fester Bestandteil einer jeden Nutzer-Adresse: @jennifer:unternehmen.de. Nach dem @-Zeichen folgt der Ben...

For support on Synapse or matrix-media-repo, ask in the Matrix rooms #synapse:matrix.org and #mediarepo:t2bot.io. For support on bridges, see the bridge documentation for each bridge's support channel. See also this excellent blog post by Robin Riley at The Ma...

This page outlines the current plan for making sliding sync (required for Element X) available for EMS cloud customers. The page will be updated if anything changes. See the Element blog post “Element X: Ignition” for more information on Element X. Hosts using...

Notes Before starting with this guide, please contact EMS support from https://ems.element.io/support or by emailing ems-support@element.io Except where specified, you should be able to just copy-paste each command in succession. Please do not change any file...

Account Management Can I migrate from Element One to Element Home/Cloud? Unfortunately, Element One and Home are different products and do not currently have an upgrade path. You can set up an Element Home/Cloud host, then manually invite your new Elemen...

Go to https://ems.element.io/user/hosting#/hosts and click the “Register” link below the sign-in button. Fill in your details and click the Register button. Note: Your password must be at least 12 characters long. Look in your inbox for your verificati...