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ESS CRDs support in ArgoCD
ArgoCD can support getting the ESS CRDs Status as resource health using Custom Health Checks You need to configure the following under the configmap argocd-cm of argocd : data: resource.customizations: | matrix.element.io/*: health.lua: | h...
Verifying ESS releases against Cosign
Cosign ESS Verification Key ESS does not use Cosign transaction log to be able to support airgapped deployment. We are instead relying on a public key that you can ask if you need to run image verification in your cluster. The ESS Cosign public key is the foll...
Notifications, MDM & Push Gateway
The stock Android and iOS Apps will use an Element owned Push Gateway to send Notification via the Apple or Google Notifiction Services. The URL of our push gateway is https://matrix.org/_matrix/push/v1/notify The apps will on startup register with the Google ...
Classic ESS: Helm Chart Installation
Important notice This document provides a guide for deploying the Classic ESS stack via a helm chart. If you're looking for a helm-based deployment of ESS, please look at the following options: ESS Community (the official Matrix stack from Element for non-co...
Automating ESS Deployment
Understand your ESS configuration files and how you can automate ESS deployment(s). The .element-enterprise-server Directory Config examples included on this page may not up-to-date and are solely provide...
Using the Admin Console
AKA the Installer GUI, a quick overview of the Configure and Admin tabs and the sections within. Opening the Admin Console First, let’s get started by logging into the admin console. To do this, make sure...
Using the Admin Tab
Users Section By default the users section will display all active user accounts present on your homeserver, listing their Matrix ID followed by their Display Name and whether the user is a Synapse Admin. Navigating Users will be displayed in a list, defaulti...
Support
What's supported and how to get in touch! Getting in touch Need some help? Simply log in to your EMS Control Panel with the EMS Account associated with your Element Server Suite Enterprise subscription. T...
Troubleshooting
Introduction to Troubleshooting Troubleshooting the Element Installer comes down to knowing a little bit about kubernetes and how to check the status of the various resources. This guide will walk you through some of the initial steps that you'll want to take ...
ESS LTS 24.10 Change Logs and Upgrade Notes
LTS 24.10 Changelogs and important Update Notes, always check here before upgrading! Upgrade Notes for the 24.10 LTS If you plan on upgrading to this LTS we always recommend upgrading to the latest patch version of your current LTS and then...
PLEASE UPDATE 25.04 BOOK INSTEAD -- Please leave this as draft 🙏
Mobile client provisioning
The default sign-in flow in the mobile app requires the user to enter the correct account provider (homeserver) which is error prone and also not effortless. In order to improve the user experience, and to skip this step, there are 3 options to specify the acc...
Authentication Configuration Examples
Authentication Configuration Examples Authentication configuration examples for LDAP, OpenID on Azure and SAML. Provided below are some configuration examples covering how you can set up various types of ...
Backup and Restore
An ESS Administrators focused guide on backing up and restoring Element Server Suite. .CodeMirror.cm-s-default { margin-bottom: 0px; } Welcome, ESS Administrators. This guide is crafted for your...
Calculate monthly active users
Take great care when modifying and running queries in your database. Ensure you understand what the queries do and double check that your query is correct. Incorrect queries can cause irrecoverable data loss. We recommend you familiarize yourself ...
Configuring Element Desktop
Element Desktop is a Matrix client for desktop platforms with Element Web at its core. You can download Element Desktop for Mac, Linux or Windows from the Element downloads page. See https://web-docs.element.dev/ for the Element Web and Desktop documentation. ...
Guidance on High Availability
ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...
Migrating from Self-Hosted to ESS
This document is currently work-in-progress and might not be accurate. Please speak with your Element contact if you have any questions. Preparation This section outlines what you should do ahead of the migration in order to ensure the migration goes as quickl...