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Element Server Suite Classic Documentation LTS 25.04
Having trouble? Login to your EMS Account and use the contact form to raise a ticket with Support. See the Support page for more details. For customers using the GroupSync integration, it is recommended to turn on Dry Run mode before performing an upgrade.
Element Server Suite Classic Documentation LTS 24.10
We recommend upgrading to the latest LTS 25.04, before doing so please upgrade to the latest patch release available. For customers using the GroupSync integration, it is recommended to turn on Dry Run mode before performing an upgrade. Having trouble? Login...
Administration
Migrating? Automate your deployment? Configuring Backups? Guides for Administrators here!
Backup and Restore
An ESS Administrators focused guide on backing up and restoring Element Server Suite. .CodeMirror.cm-s-default { margin-bottom: 0px; } Welcome, ESS Administrators. This guide is crafted for your...
Configuring Element Desktop
Element Desktop is a Matrix client for desktop platforms with Element Web at its core. You can download Element Desktop for Mac, Linux or Windows from the Element downloads page. See https://web-docs.element.dev/ for the Element Web and Desktop documentation. ...
Guidance on High Availability
ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...
Migrating from Self-Hosted to ESS
This document is currently work-in-progress and might not be accurate. Please speak with your Element contact if you have any questions. Preparation This section outlines what you should do ahead of the migration in order to ensure the migration goes as quickl...
Starting and Stopping ESS Services
Stopping a component To stop a component, such as Synapse, it is necessary to stop the operator : kubectl scale deploy/element-operator-controller-manager -n operator-onprem --replicas 0 Once the operator is stopped, you can delete the Synapse resource to rem...
Administration
Migrating? Automate your deployment? Configuring Backups? Guides for Administrators here! This chapter ONLY has guides unique to ESS Classic. For all guides, check the Administration chapter from the ESS Pro book.