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367 total results found

Synapse database troubleshooting

🗃️ Element Server Suite Classic Documen... Appendices

Room Retention policy enabled causes Synapse database to consume a lot of disk space Run the following command against synapse postgres database : \d+. On an installer-managed postgresql, you can access psql command using : kubectl exec -it -n element-onprem ...

ESS
LTS 23.10
Archived

Auditbot troubleshooting

🗃️ Element Server Suite Classic Documen... Appendices

Auditbot Viewing Error - Bad MAC This is a symptom that Auditbot Secure Storage got corrupted. It can happen if you try to change the passphrase of Auditbot through the UI for example. This procedure will make rooms history unable to decrypt in auditbot UI. Th...

ESS
LTS 23.10
Archived

Post-Installation Essentials

🗃️ Element Server Suite Classic Documen...

You've installed Element Server Suite, what do you need to know? Check here for some essentials.                   End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...

ESS
LTS 24.04
Archived

ESS Sizing Calculator

🗃️ Element Server Suite Classic Documen...

Use this tool to understand the recommended resources for your desired ESS configuration.                   .better-spacing-for-sections { margin-block-start: 0em; margin-block-end: 0em; } .tri-layout-sides-content { display: none; } ...

ESS
LTS 24.04
Archived

Preparing Element Server Suite PoC

🗃️ Element Server Suite Classic Documen...

Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server Suite. Note This guide is for running Proof of Concepts. We don't aim to show every feature here, we want to get you up and running most quickly. This guide is foc...

ESS
LTS 24.04
Archived

On-Premise Support Scope of Coverage

🗃️ Element Server Suite Classic Documen... Support Policies

For Element Enterprise On-Premise, we support the following: Installation and Operation (Configuring the Installer, Debugging Issues) Synapse Usage/Configuration/Prioritised Bug Fixes Element Web Usage/Configuration/Prioritised Bug Fixes Integrations Delegat...

ESS
LTS 23.10
Archived

Single Node Scope of Coverage Addendum

🗃️ Element Server Suite Classic Documen... Support Policies

List of what is supported for this setup exists. Element supports the installation of microk8s using our installer on all installer supported platforms. Element supports upgrading microk8s using our installer on all installer supported platforms. Element sup...

ESS
LTS 23.10
Archived

Helm Chart Installation

🗃️ Element Server Suite Classic Documen... Advanced Configuration

Introduction This document will walk you through how to get started with our Element Server Suite Helm Charts. These charts are provided to be used in environments which typically deploy applications by helm charts. If you are unfamiliar with helm charts, we'd...

ESS
LTS 24.04
Archived

Setting Up Jitsi and TURN With the Installer

🗃️ Element Server Suite Classic Documen... Integrations

Configure the Installer to install Jitsi and TURN Prerequisites Firewall You will have to open the following ports to your microk8s host (or k8s cluster) to enable coturn and jitsi : For jitsi : 30301/tcp 30300/udp For coturn, allow the following ports :...

ESS
LTS 24.04
Archived

Setting up Group Sync with the Installer

🗃️ Element Server Suite Classic Documen... Integrations

What is Group Sync? Group Sync allows you to use the ACLs from your identity infrastructure in order to set up permissions on Spaces and Rooms in the Element Ecosystem. Please note that the initial version we are providing only supports a single node, non-fede...

ESS
LTS 24.04
Archived

Setting up GitLab, GitHub, JIRA and Webhooks Integrations With the Installer

🗃️ Element Server Suite Classic Documen... Integrations

In Element Server Suite, our GitLab, GitHub, and JIRA extensions are provided by the hookshot package. This documentation explains how to configure hookshot. Configuring Hookshot with the Installer From the Installer's Integrations page, click "Install" under ...

ESS
LTS 24.04
Archived

Setting up Adminbot and Auditbot

🗃️ Element Server Suite Classic Documen... Integrations

Overview Adminbot allows for an Element Administrator to become admin in any existing room or space on a managed homeserver. This enables you to delete rooms for which the room administrator has left your company and other useful administration actions. Auditb...

ESS
LTS 24.04
Archived

Setting Up Hydrogen

🗃️ Element Server Suite Classic Documen... Integrations

Configuring Hydrogen From the Installer's Integrations page, click "Install" under "Hydrogen". For the hydrogen.yml presented by the installer, edit the file and ensure the following values are set: hydrogen_fqdn is the FQDN that will be used for accessing h...

ESS
LTS 24.04
Archived

Setting up On-Premise Metrics

🗃️ Element Server Suite Classic Documen... Integrations

Setting up VictoriaMetrics and Grafana From the Installer's Integrations page, click "Install" under "Monitoring" For the provided prom.yml, see the following descriptions of the parameters: If you want to write prometheus data to a remote prometheus instanc...

ESS
LTS 24.04
Archived

Setting Up the Telegram Bridge

🗃️ Element Server Suite Classic Documen... Integrations

Configuring Telegram bridge On Telegram platform Login to my.telegram.org to get a telegram app ID and hash (get from ). You should use a phone number associated to your company. Basic config From the Installer's Integrations page, click "Install" under "Tel...

ESS
LTS 24.04
Archived

Setting Up the Teams Bridge

🗃️ Element Server Suite Classic Documen... Integrations

Configuring Teams Bridge Register with Microsoft Azure You will first need to generate an "Application" to serve connect your Teams bridge with Microsoft. Connect to Azure on https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/Overview ...

ESS
LTS 24.04
Archived

Setting Up the IRC Bridge

🗃️ Element Server Suite Classic Documen... Integrations

Matrix IRC Bridge The Matrix IRC Bridge is an IRC bridge for Matrix that will pass all IRC messages through to Matrix, and all Matrix messages through to IRC. Please also refer to the bridges' specific documentation for additional guidance. For usage of the IR...

ESS
LTS 24.04
Archived

Setting Up the SIP Bridge

🗃️ Element Server Suite Classic Documen... Integrations

Configuring SIP bridge Basic config From the Installer's Integrations page, click "Install" under "SIP Bridge" For the provided sipbridge.yml, please see the following documentation: - `postgres_create_in_cluster`: `true` to create the postgres db into the k8s...

ESS
LTS 24.04
Archived

Setting Up the XMPP Bridge

🗃️ Element Server Suite Classic Documen... Integrations

Configuring the XMPP Bridge The XMPP bridge relies on the xmpp "component" feature. It is an equivalent of matrix application services. You need to configure an XMPP Component on an XMPP Server that the bridge will use to bridge matrix and xmpp user. On the ho...

ESS
LTS 24.04
Archived

Setting up Location Sharing

🗃️ Element Server Suite Classic Documen... Integrations

Overview The ability to send a location share, whether static or live, is available without any additional configuration. However, when receiving a location share, in order to display it on a map, the client must have access to a tile server. If it does not, t...

ESS
LTS 24.04
Archived