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What's supported and how to get in touch!                                                       Getting in touch Need some help? Simply log in to your EMS Control Panel with the EMS Account associated with your Element Server Suite Enterprise subscription. T...

Understand your ESS configuration files and how you can automate ESS deployment(s).                                                       The .element-enterprise-server Directory Config examples included on this page may not up-to-date and are solely provide...

AKA the Installer GUI, a quick overview of the Configure and Admin tabs and the sections within.                                                       Opening the Admin Console First, let’s get started by logging into the admin console. To do this, make sure...

Users Section By default the users section will display all active user accounts present on your homeserver, listing their Matrix ID followed by their Display Name and whether the user is a Synapse Admin. Navigating Users will be displayed in a list, defaulti...

The Workers section, which allows you to configure Synape Workers, is available under the 'Advanced' section of the Synapse page. What are Synapse Workers Synapse is built on Python, an inherent limitation of which is only being able to execute one thread at a...

This document is currently work-in-progress and might not be accurate. Please speak with your Element contact if you have any questions. Preparation This section outlines what you should do ahead of the migration in order to ensure the migration goes as quickl...

How to change an image used by a container deployed by ESS.                                                       details > summary::marker { content: "\02699\0FE0F\00020" } ol li::marker { font-size: 150%; color: var(--color-element-green); } ...

Element Desktop is a Matrix client for desktop platforms with Element Web at its core. You can download Element Desktop for Mac, Linux or Windows from the Element downloads page. See https://web-docs.element.dev/ for the Element Web and Desktop documentation. ...

LTS 24.04 Changelogs and important Update Notes, always check here before upgrading!                   Upgrade Notes for the 24.04 LTS If you are planning on upgrading to the LTS we always recommend upgrading to the latest LTS patch version, however you shou...

ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...

Find out more about the Secrets block found under each Sections' Advanced configuration options                                                       Under 'Advanced' in each section, you may find a block listing all the associated secrets configured as part...

ESS makes use of Kubernetes for deployment so most guidiance on high-availability is tied directly with general Kubernetes guidance on high availability. Kubernetes Essential Links Options for Highly Available Topology Creating Highly Available Clusters wi...

Configuration options for how ESS can communicate with your PostgreSQL database.                   Config: This section of the ESS installer GUI will only be present if you are using the Kubernetes deployment option or you have opted to ...

Configuration options relating to how Media uploaded to your homeserver is handled by ESS.                                                       Config: The Media section allows you to customise where media uploaded to your homeserver sh...

You've installed Element Server Suite, what do you need to know? Check here for some essentials.                   End-User Documentation After completing the installation you can share our User Guide PDF to help orient and onboard your users to Element! Or ...

Use this tool to understand the recommended resources for your desired ESS configuration.                   .better-spacing-for-sections { margin-block-start: 0em; margin-block-end: 0em; } .tri-layout-sides-content { display: none; } ...

Please reach out our Element Sales Team if you want to run a Proof of Concept for Element Server Suite. Note This guide is for running Proof of Concepts. We don't aim to show every feature here, we want to get you up and running most quickly. This guide is foc...

For Element Enterprise On-Premise, we support the following: Installation and Operation (Configuring the Installer, Debugging Issues) Synapse Usage/Configuration/Prioritised Bug Fixes Element Web Usage/Configuration/Prioritised Bug Fixes Integrations Delegat...