Disclaimer: This guide refers to using the Element Matrix clients, Element Web or Element Desktop apps
### Reactivating your Matrix Account #### Matrix.org Once your account has been deactivated, it is impossible to reactivate it again or reuse the username. Your user is stored indefinitely to avoid account recycling. To protect the security and privacy of our users, we never reactivate, or release deleted usernames. Instead, we recommend creating a new account using a different Matrix ID. ### Reactivating a Matrix Account on your Homeserver If you're an EMS customer, see [this FAQ entry](https://ems-docs.element.io/link/6#bkmrk-how-do-i-reactivate-). Alternatively you can make use of the Synapse Admin API to reactivate a Matrix Account on a homeserver you hold an Admin account on. To do so, you will need to use Create or Modify Account from the User Admin API, passing `"deactivated": false` as well as providing a new password. ``` https://HOMESERVER_URL/_synapse/admin/v2/users/FULL_USERNAME ``` ```json { "password": "new_password" "deactivated": false } ```