Reset User Password Resetting an account password will log out all sessions. Before doing this, make sure that all sessions are connected to key backup, all sessions have backed up all their keys. See Check Status, and the correct key backup passphrase is available. Click Your Account and Manage Servers or click this link https://ems.element.io/user/hosting. Click Server Admin, select your host, then Users Click the user you want to manage Click Reset password, enter a new password and click Go